Posted 19h ago

LHR(Lead Hazard Reduction) Outreach Intake Specialist

@ Athens-Clarke County
Athens, Georgia, United States
$53k/yrHybridFull Time
Responsibilities:conducting outreach, coordinating intake, tracking enrollment
Requirements Summary:Bachelor's degree preferred plus 2 years outreach, case management, housing or grant-funded program experience (or equivalent). Must obtain/possess lead hazard certifications (EPA RRP, lead inspector, risk assessor, lead supervisor) within 120 days, have a valid driver's license, and proficiency with data and outreach tools.
Technical Tools Mentioned:Word, Excel, PowerPoint
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Job Description

About the Department

JOB CLASS: 1739
SALARY RANGE: TBD
REPORTS TO: Lead Hazard Reduction Program Coordinator
FLSA STATUS: Exempt – Administrative
CLASSIFICATION: Personnel System – Requires satisfactory completion of a six-month probationary period.
PAY GRADE:117


Purpose of Job

The purpose of this job is to support implementation of the county’s Lead Hazard Reduction Capacity Building Program through community outreach, client engagement, intake coordination, education, enrollment activities, and stakeholder collaboration. This position is responsible for increasing awareness of lead hazards and available resources, recruiting eligible households into the program, coordinating referrals and enrollment activities, supporting data collection and reporting efforts, and maintaining strong relationships with community partners and residents.
This position serves as a primary point of contact for residents and community stakeholders participating in the Lead Hazard Reduction Capacity Building Program and future Lead Hazard or Healthy Homes funding and other related programs.
This position is grant-funded.

Job Related Requirements

Work Schedule: Monday through Friday 8:00am to 5:00pm.

Position eligible for hybrid remote work after completion of probationary period. May be required to work on religious holidays and evenings.

Regular and predictable attendance is required. Must work cooperatively with others.

When requirements include vehicle operation, is responsible for the safety, readiness and operation of the vehicle and must abide by ACCGov safe driving policy.

May be required to attend evening or weekend meetings and trainings, community meetings and/or outreach events.

Position Duties

Bachelor’s degree preferably in Social Work, Sociology, Public Health, Public Administration, Communications, Community Development, Human Services, and related field and two (2) years’ experience in community outreach, case management, housing programs, public health initiatives, environmental work, grant-funded programs, customer service, or related field; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this position.

Preferred qualifications include experience working with vulnerable populations, bilingual communication skills, and familiarity with lead hazard reduction or healthy homes programs.

Must possess current lead hazard-related certifications including EPA Renovation, Repair and Painting (RRP), Lead Inspector, Risk Assessor, Lead Supervisor, or related certifications, or the ability to obtain required certifications within 120 days of hire.

Must possess a valid driver’s license.

Minimum Qualifications

The following duties are normal for this job. These are not to be construed as exclusive or all- inclusive. Other duties may be required and assigned.

Develops and implements outreach strategies designed to increase awareness of lead hazards, healthy homes practices, and available program resources.

Coordinates educational sessions and participates in community meetings, workshops, health fairs, neighborhood events, and outreach activities.

Develops, adapts, distributes, and maintains educational and outreach materials related to lead hazard prevention and mitigation resources.

Conducts pre-screening, intake interviews, and eligibility assessments for prospective program participants.

Assists residents with completing applications, gathering documentation, and understanding program requirements.

Reviews applications and supporting documentation to verify household eligibility requirements in accordance with HUD regulations and program policies.
 
Coordinates income verification, occupancy verification, demographic data collection, and documentation tracking for participating households.

Maintains intake and eligibility files to ensure completeness, accuracy, and compliance with federal, state, and local program requirements.

Explains program eligibility requirements, enrollment procedures, required documentation, and participant responsibilities to applicants and residents.

Tracks applicant pipeline activities including referrals, applications received, eligibility determinations, waitlists, enrollment status, and project completion benchmarks.

Track referrals and collaborative activities with healthcare providers, schools, nonprofit agencies, housing organizations, and public health partners.

Maintains accurate participant records, outreach data, case notes, and enrollment tracking systems.

Coordinates scheduling and communication between residents and program staff.

Provides customer service and ongoing communication to program participants throughout enrollment and project completion.

Supports temporary relocation coordination activities when necessary for rehabilitation or hazard reduction activities.

Assists with organizing contractor training opportunities, workforce development activities, and community education initiatives.

Tracks outreach performance measures and assists with preparation of reports, presentations, and grant documentation.

Maintains inventory of outreach materials, educational resources, and program supplies. Assists with quarterly reporting, data collection, and evaluation activities.

Performs other duties as required.

Knowledge, Skills, and Abilities

Knowledge of community outreach strategies, customer service principles, and public engagement practices.

Knowledge of HUD eligibility requirements, income verification procedures, and federal grant regulations and compliance standards.

Knowledge of lead hazard prevention, healthy homes concepts, and public health education principles.
 
Knowledge of the policies, procedures, and activities of the Housing and Community Development Department.

Skills in mathematical computations and data analysis.

Ability to plan, organize daily assignments and work activities.

Ability to communicate effectively through verbal and written communication with supervisors, with diverse populations, ACC residents and community stakeholders.

Ability to conduct presentations, workshops, and educational activities. Ability to maintain confidential records and sensitive information.

Ability to organize and maintain accurate participant files and databases.

Ability to establish and maintain effective working relationships with residents, community partners, contractors, and staff.

Ability to prioritize assignments and coordinate multiple outreach activities simultaneously.

Ability to utilize computer software and technology applications necessary for outreach, reporting, and data management.


Other Qualifications

(ADA) MINIMUM QUALIFICATIONS OR STANDARDS REQUIRED TO PERFORM ESSENTIAL JOB FUNCTIONS

PHYSICAL REQUIREMENTS: Must be physically able to operate a variety of machinery and equipment including computers, calculators, typewriters, and other office equipment. Must be able to use body members to work, move or carry objects or materials. Must be able to exert up to twenty pounds of force occasionally, and/or up to ten pounds of force frequently. Physical demand requirements are at levels of those for sedentary work.

DATA CONCEPTION: Requires the ability to compare and or judge the readily observable functional, structural, or compositional characteristics (whether similar to or divergent from obvious standards) of data, people, or things.

INTERPERSONAL COMMUNICATION: Requires the ability to speak and/or signal people to convey or exchange information. Includes receiving assignments and/or directions from supervisors.

LANGUAGE ABILITY: Requires ability to read a variety of reports, financial statements, balance sheets, reimbursement requests, vouchers, journal entry requests, and informational documentation, directions, instructions, and methods and procedures. Requires the ability to prepare financial statements, balance sheets, schedules and graphs, tax reports, bank
reconciliations, etc., using prescribed formats and conforming to all rules of punctuation, grammar, diction, and style. Requires the ability to speak to people with poise, voice control, and confidence.

INTELLIGENCE: Requires the ability to learn and understand complex principles and techniques; to acquire and be able to expound on knowledge of topics related to primary occupation; and to make independent judgement in the absence of management.

VERBAL APTITUDE: Requires the ability to record and deliver information, to explain procedures, and to follow oral and written instructions. Must be able to communicate effectively and efficiently in a variety of administrative, technical or professional languages including accounting terminology.

NUMERICAL APTITUDE: Requires the ability to utilize mathematical formulas; add and subtract totals; multiply and divide; utilize and determine percentages, and perform calculations involving variables, polynomials, etc.

FORM/SPATIAL APTITUDE: Requires the ability to inspect items for proper length, width, and shape, visually with office equipment (e.g., computer, rulers, tape measure, calculator, etc.).

MOTOR COORDINATION: Requires the ability to coordinate hands and eyes in using computers and other office equipment.

MANUAL DEXTERITY: Requires the ability to handle a variety of items such as computers, fax machines, typewriters, and other o?ce equipment. Must have the ability to use one hand for twisting or turning motion while coordinating other hand with different activities. Must have minimal levels of eye/hand/foot coordination.

COLOR DISCRIMINATION: May require the ability to differentiate between colors and shades of color.

INTERPERSONAL TEMPERAMENT: Requires the ability to deal with people beyond giving and receiving instructions. Must be adaptable to performing under moderate stress when confronted with an emergency.

PHYSICALCOMMUNICATION: Requires the ability to talk and/or hear:(Talking-expressing or exchanging ideas by means of spoken words). (Hearing - perceiving nature of sounds by ear). Must be able to communicate via telephone.

ACCGov is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. ACCGov is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation to participate in the job application or interview process, contact Leah Jagatic, HR Coordinator, Human Resources, 762-400-6370 or [email protected].

Benefits



Total compensation at the Unified Government includes a comprehensive set of benefits, a well-established culture of wellness, and a secure retirement that set us apart as a stable Employer of Choice where you can serve and make a difference in the community.  
 
Our Benefits program is designed to support every aspect of our employees’ lives, from physical and emotional to social and financial.
 
Along with their salary, employees receive a variety of comprehensive benefits as part of their total compensation.
 
As an Employer of Choice, we offer:
Health

  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Prescription drug plan

Wellness

  • Onsite Employee Wellness Center - free for employees, spouse, and children 18+
  • Employee Assistance Program
  • Wellness education and incentive programs
  • Annual Wellness Fair
  • Annual employee appreciation events
  • Free onsite health screenings (to include hearing, skin cancer, biometric screening, flu shots)
  • Safety & Risk training and job-related vaccinations

Family and Career

  • Training and professional development opportunities through the Organizational Development Department
  • Opportunities and Career Development via the Government Wide Learning Management System

Time

  • Annual/Sick leave
  • 13 paid holidays per calendar year

Money

  • Robust Wellness Program – earn up to $175 per quarter for participation
  • Health Savings Account for medical and dependent care
  • Employer Paid Pension Plan (10 years of service)
  • 457 (b) Deferred Compensation Program with employer match
  • Tuition Reimbursement Program
  • Public Service Loan Forgiveness Employer – Federal Student Aid
  • Financial education programs 
  • Uniforms provided (if applicable)
  • Discount Admissions – ACCGov Parks, Georgia Aquarium

Protection

  • Group Accident insurance
  • Critical Illness insurance
  • MASA Medical Transportation Insurance
  • Employer paid basic life insurance
  • Whole life insurance
  • Employer Paid Short Term Disability
  • Long Term Disability
  • Contributory term life insurance
  • Pet Insurance

To learn more about the Benefits offered at ACCGov, you may access them below.


BENEFITS
http://www.accgov.com/434/Benefits
 
WELLNESS
http://www.accgov.com/wellness
 
CAREER DEVELOPMENT
http://www.accgov.com/index.aspx?nid=791


 


Supplemental Questions







01
Which best describes your highest level of education?

  • Some High School
  • High School diploma or GED from an institution accredited by SACS
  • Some education beyond high school
  • Technical or Vocational Degree
  • Associate Degree
  • Bachelor's Degree
  • Master's Degree
  • Doctorate Degree



02
If you have a Degree, please select your area of study related to Housing & Community Development and/or Lead Hazard.

  • Social Work
  • Public Health
  • Community Development
  • Communications
  • Business Administration
  • Public Administration
  • Human Services
  • Marketing
  • Housing Development
  • Other related degree
  • Other unrelated degree
  • No degree



03
Please select the number of years of experience you have in professional-level community development grant management, federal grant management lead hazard work, or any equivalent combination of education, training, and experience.

  • None
  • 6 months or more but less than 1 year
  • 1 year or more but less than 2 years.
  • 2 years or more but less than 3 years.
  • 3 years or more but less than 4 years.
  • 4 years or more but less than 5 years.
  • 5 years or more but less than 6 years.
  • 6 years or more but less than 7 years.
  • 7 years or more but less than 9 years
  • 9 years or more but less than 10 years
  • 10 years or more.



04
Please describe your experience implementing and/or administering programs funded with federal, state, and local funding. Please provide specific examples.




    05
    Please describe your experience working with grant programs, affordable housing and community development, lead based paint, lead hazards or healthy homes programs funded with federal, state, and local funding.




      06
      Please describe your experience implementing and/or administering programs funded with federal, state, and local funding. Please provide specific examples.




        07
        Please share your experience with collecting data, tracking performance, and monitoring related to grant funded and/or nonprofit operated programs. Please include any experience you have with proprietary database systems used to manage grants or programs.




          08
          Check all of the software programs listed in which you feel proficient.

          • Word
          • Excel
          • Powerpoint
          • Other
          • None



          09
          Please select the following groups that you have experience and success in communicating with. Choose all that apply.

          • Government Officials
          • Non-profit organizations
          • Developers
          • General Public
          • Landlords
          • Affordable Housing Groups
          • None of the above



          10
          If you selected other software, please describe how you use it.




            11
            Do you possess a valid Driver's License?

            • Yes
            • No



            Required Question



            Agency Information

            Employer
            Unified Government of Athens-Clarke County
            Address

            375 Satula Avenue

            Human Resources Department






            Athens, Georgia, 30601
            Phone
            706-613-3090
            Website

            http://www.accgov.com