SUMMARY OF OVERALL PURPOSE
Perform a variety of repair tasks, in addition to preventative maintenance activities.
KEY ACCOUNTABILITIES
Repairs
- Respond and attend to guest repair requests.
- Perform repairs for plumbing, electrical and mechanical.
- Troubleshoot issues to identify source of problem and recommend solution.
- Perform repairs on landscaping, including sprinklers and pavers.
Preventative Maintenance/Landscaping
- Perform interior Villa maintenance to include: painting, lighting and pest control.
- Assist with power washing for outside areas.
- Identify and provide solutions for safety concerns/issues.
- Perform basic inspection of elevators and doors.
- Assist with landscaping maintenance.
Guests & Volunteers
- Welcome and acknowledge all guest according to company standards.
- Anticipate and address guest needs.
- Thank guests with genuine appreciation.
- Open venues in the morning (AM shift.)
- Provide vehicle training for volunteers.
Additional Activities
- Provide training and mentoring to Engineer I.
- Perform Engineer on Duty responsibilities, including conducting rounds and perform readings.
All other duties as assigned
PHYSICAL DEMANDS OUTSIDE NORMAL WORK ENVIRONMENT
- Ability to lift 45lbs without assistance.
- Ability to work in small, confined, poorly lit or non-air-conditioned spaces or environment.
- Ability to repetitively reach overhead and below the knees, including bending, twisting, pulling and stooping.
- Able to work a flexible shift to meet department needs, this includes availability for days, nights, weekends and extended hours.
- Able to work in outdoor weather conditions.
Qualifications
SKILLS, COMPETENCIES, EDUCATION & EXPERIENCE
- Ability to perform wall maintenance and repair.
- Ability to perform mid-level troubleshooting/repair of all hotel mechanical, electrical, and plumbing systems.
- Basic knowledge of air conditioning, refrigeration, pneumatic/electronic systems and controls, carpentry and finish skills, kitchen equipment, vehicles, energy. conservation and general building management.
- Ability to interact well with guests in order to deliver excellent customer service.
- Ability to initiate actions based on ones own interpretation or understanding of a situation.
- Demonstrates keen attention to detail and quality product.
- Ability to communicate, understand, speak, read, write English to communicate with guests, staff and vendors.
- Basic computer skills.
- Must meet acceptable attendance and punctuality requirements, which are essential functions for the position.
- Ability to operate a motorized vehicle, including battery-operated golf cart.
- Valid driver's license and clean driving record
- High School Diploma
- 3-5 years of related experience
- Vocational training, preferred
- Hospitality experience, preferred