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Posted 2d ago

Manager- EDM

@ IBM
View All Jobs
Bangalore, Karnataka, India
OnsiteFull Time
Responsibilities:managing lifecycle, leading team, driving automation
Requirements Summary:Bachelor's degree required, 8+ years in HR Shared Services/HR Operations managing Hire-to-Retire; people management, SLA/metrics ownership, Workday/SAP/Oracle HCM/SuccessFactors experience preferred; analytical and communication skills; flexibility for US-time night shifts.
Technical Tools Mentioned:Workday, SAP, Oracle HCM, SuccessFactors, IBM Software, Red Hat
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Job Description

Your role and responsibilities


  • Oversee and manage the entire employee lifecycle processes including onboarding, employee data management, payroll coordination, benefits administration, performance management support, transfers, and separations.
  • Lead a team of HR Shared Services associates to ensure timely, accurate, and high-quality service delivery in line with defined SLAs and KPIs.
  • Act as a single point of contact for global/regional HR, business leaders, and COEs for Hire-to-Retire related operations.
  • Drive process optimization, standardization, and automation initiatives across the H2R value chain.
  • Ensure compliance with organizational policies, audit standards, and data privacy norms.
  • Manage HR systems (e.g., Workday, SAP, Oracle HCM, SuccessFactors) and ensure data accuracy and reporting integrity.
  • Partner with Payroll, Finance, IT, and other support functions for smooth cross-functional operations.
  • Identify and resolve operational challenges, implementing root-cause analysis and corrective actions.
  • Prepare and publish metrics, dashboards, and governance reports for leadership review.
  • Coach, mentor, and develop team members to build a high-performing HR Operations function.
  • Support transition and stabilization of new processes into the shared services model.

ABOUT BUSINESS UNIT

IBM Consulting is IBM’s consulting and global professional services business, with market leading capabilities in business and technology transformation. With deep expertise in many industries, we offer strategy, experience, technology, and operations services to many of the most innovative and valuable companies in the world. Our people are focused on accelerating our clients’ businesses through the power of collaboration. We believe in the power of technology responsibly used to help people, partners and the planet.

YOUR LIFE @ IBM

In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

Are you ready to be an IBMer?

ABOUT IBM

IBM’s greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 500 companies relying on the IBM Cloud to run their business.

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

ABOUT IBM

IBM is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, neurodivergence, age, or other characteristics protected by the applicable law. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

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