HR Lead - TA + HR Generalist

Location: Domlur, Bangalore (Work From Office)
Function: HR Team
Experience: 10-15 years

About the Role

We are looking for a dynamic HR Lead to independently drive both Talent Acquisition and HR Generalist responsibilities for our Voice Agentic AI business vertical. This role requires a strong recruiting with operational HR depth, capable of scaling hiring needs while ensuring an exceptional employee experience throughout the lifecycle.

You will be the face of HR partnering closely with business teams, managing hiring, driving people operations, and building a high-performance culture in HQ and across location offices.

What You’ll Own

HR Business Partner + Ops (Generalist) – 50%

• Act as the primary HR point of contact for both employees and managers.
• Oversee the entire employee lifecycle (onboarding → exit) across all the locations.
• Drive employee engagement, communication & culture-building activities.
• Manage employee queries, grievance handling & day-to-day HR operations.
• Support performance cycles, goal-setting & manager enablement.
• Manage attendance, compliance documentation & HRIS hygiene for the location.
• Run benefits administration, leave management & policy guidance.
• Partner with central HR teams (HRBP, Payroll, L&D, Compliance, Admin) for seamless execution.

Talent Acquisition & Management (TAM) – 50%

• Partner with TA team on end-to-end hiring for Pan India across Tech, Product, Delivery, Sales, Marketing & other business roles.
• Run daily/weekly hiring funnels, walk-in drives & bulk interview processes.
• Build strong pipelines via sourcing, referrals, networks & local / global market intelligence.
• Conduct screening, shortlist management, interview coordination & offer closure.
• Partner with business / functional teams on workforce planning, hiring forecasts & SLA governance.
• Maintain accurate hiring dashboards, metrics & reporting for leadership reviews.
• Train new manager's & interview panels for ICP, NMA & other best practices.