Posted 3mo ago

Marketing Manager - Hotel Cleveland, Autograph Collection

@ Coury Hospitality
Cleveland, Ohio, United States
OnsiteFull Time
Responsibilities:develop marketing, manage budget, drive social media
Requirements Summary:Develop and manage marketing plans, social media, digital campaigns, events, and partnerships for hotel brands; lead on-site marketing and brand ambassador activities.
Technical Tools Mentioned:Social Media, Digital Marketing, Analytics
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Job Description

The following job functions should contribute to the overall of developing advertising campaigns, maximizing ROI, and maintaining strong public relations and brand image.

 

  1. Administration:
    • Serve on property leadership team.
    • Develop, manage, and execute marketing plan with S.M.A.R.T. goals for brand(s).
    • Manage property marketing budget. 
    • Report on overall marketing efforts routinely.
    • Manage digital asset database through upkeep of releases, images, videos, brand assets, etc.
    • Serve as point of contact for photo shoots.
    • Serve as on-property brand ambassador ensuring all brand items are accurate and representable of brand guidelines. 
    • Ideate guest experiences alongside operations team.
    • Attend local educational and networking events to increase knowledge, skills, and brand awareness.
  2. Social Media: 
    • Build and implement social media game plan for brand(s) using industry research, digital benchmarking, target audience identification, and setting clear goals.
    • Develop and execute plan to grow online presence of each brand’s channel. 
    • Champion social media marketing and day-to-day activities including:
      1. Create high-quality content calendars that connect with followers to take action.
      2. Connect with industry professionals and micro-influencers via social media to create a strong and healthy network.
      3. Engage with online followers and guests bringing the brand personality to life through community management – responding to messages, comments, mentions, reviews, etc. 
      4. Monitor, listen, and respond to users in a personable way creating brand loyalty and trust.
    • Report on social media game plan and goals routinely. Compile takeaways for management highlighting results and continuous growth plan.
    • Analyze social media KPIs and adjust game plan as needed.
    • Stay up to date on trends in social media tools, applications, channels, design and strategy.
    • Capture quality photography and video content for social media. 
  3. Digital Marketing:
    • Maintain online digital presence through upkeep of imagery, business information, etc.
    • Respond to online reviews as needed.
    • Create and deploy newsletters routinely. 
    • Assist in distributing outlet menus online. 
    • Conduct online audit routinely to ensure online information is up to date.
    • Develop and execute social media paid campaigns maximizing ROI. 
    • Develop and manage paid advertising campaigns.
  4. Local Marketing:

 

    • Serve as marketing champion for on-site activations including ideation, execution support, and the design and distribution of marketing material physically and digitally.
    • Manage process of design projects and implementation of on-site marketing touchpoints such as brand collateral and general marketing material.
  1. External Partnerships:
    • Cultivate and increase local partnerships through events, sponsorships, giveaways, etc.
    • Develop and expand media/influencer outreach and partnership efforts working with local Convention and Visitors Bureau as often as possible.
    • Lead and coordinate efforts for public relations.
    • Leverage available brand affiliated marketing support resources.