Description

Medical Administrative Assistant/Front Office 

PMC Medical Group, NH is currently seeking full-time experienced Medical Administrative Assistants to join their busy practices. 

Candidates must have strong computer skills, the ability to learn quickly and work confidently in a fast-paced medical office environment. Prior experience working in healthcare, or a pain management program is preferred but not required. 

Why Join Us: 

• Opportunity to work with a dynamic and innovative team.
• Competitive salary and benefits package.
• Professional development and growth opportunities.
• A supportive and collaborative work environment.

 JOB REQUIREMENTS  

• Greet and direct patients and visitors upon arrival 

• Assist patients and visitors (in person or over the phone) with various issues including but not limited to directions, paperwork and questions 

• Verify and update patient demographics and insurance information 

• Collect patient payments and insurance co-payments 

• Answer incoming and transferred telephone calls; place telephone calls on hold as needed 

• Relay phone messages to appropriate medical staff member 

• Schedule patient appointments in person or over the phone 

• Balance patient payments and insurance co-payments on a daily basis 

• Follow office open/close protocol 

• Distribute prescriptions to patients following office protocol 

• Assist in transmission of medical records to patient and/or other entities as necessary 

• Distribute medical records received via mail and/or fax to appropriate staff member according to office protocol 

REQUIRED QUALIFICATIONS 

 Education:  High School Diploma or equivalent 

 Knowledge/Skills/Abilities:  Customer service, phone skills, typing skills, familiarity with office equipment, time management skills, multi-tasking skills, effective communication, ability to handle difficult situations and work under pressure, verbal and written communication skills, ability to collaborate and communicate with management and co-workers, ability to shift focus and reset priorities. 

 PREFERRED QUALIFICATIONS 

 Education:  Associate degree in health care or certificate in related field 

 Experience: 1-year medical office environment; experience with conducting prior medical authorizations, medical insurance and triaging phone calls preferred. 

 Knowledge/Skills/Abilities:  Familiarity with medical terminology and addiction/recovery programs. 

Summary

Benefits: PTO, Health, Vision, Dental, STD/LTD, Life, 401K