About the Department

This position performs a variety of tasks in the medical office and clinic setting. Since individuals in this position are trained in frontend operations, backend operations and nursing and laboratory, all are listed below in order to achieve maximum flexibility. Each position will have a major time commitment to one area indicated below by the percentages but will also be trained for coverage in all.

*This position is ON SITE only*

Position Duties

Laboratory 10%
1. Performs capillary and venipuncture blood collection as needed. (Carbondale has a contracted lab) 2. Instructs patients on proper urine collection techniques.
3. Relays information to the patient regarding proper preparation for various lab tests
4. Perform lab tests as follows:
Urine pregnancy test, by visual color comparison methods.
Glucose, blood, by glucose monitoring devices (AccuCheck).
Blood, occult, feces screening.
Urinalysis, by dipstick for bilirubin, glucose, hemoglobin, ketone, leukocytes, nitrite, pH, protein,
specific gravity, urobilinogen.
Blood count: spun hematocrit.
Rapid Strep tests and Influenza tests
Sedimentation rate, non-automated.
Cholesterol Screening Test
5. Cover on the floor by assisting providers with rooming patients and taking vitals.
6. Assist providers with procedures, orders and referrals as needed.
7. Coordinates processing of lab samples to correct reference laboratory.
8. Data entry of patient information and test requisition preparation for samples sent to the reference lab.
9. Stock and order laboratory supplies - submit order form to Supervisor.
10. Ensure safety per OSHA Standards.
11. Communicate with hospitals and outside labs regarding missing information, mistakes or problems
with lab samples and orders sent.

Direct Patient Care 80%
1.Assists physicians in direct patient care, i.e., diagnostic and treatment procedures.
2.Assists nursing by escorting patient to the exam room, doing vitals and recording data in the EHR.
3.Accesses the EHR to input, update, retrieve and review demographic, insurance and appointment information for established patients.
4.Following a medical provider's orders, enters into the Electronic Health Record (EHR) requisitions for medications, laboratory, radiology and other diagnostic tests.
5.Responsible to see patients in nurse only clinics under direct physician supervision for protocol driven patient care, i.e., medication administraion, and weight checks.
6.Administers and records in the EHR prescribed medications and immunizations by IM, subq, intradermal, and by mouth per SIU Guidelines, refills prescriptions under physician order.
7.Responsible for monitoring and maintenance of clean, well equipped and supplied exam rooms.
8.Responsible for monitoring and recording refrigerator temperatures twice daily to ensure proper storing temperatures for medications and vaccinations.
9.Ensures charge tickets are completed, and physician, demographic, and billing information is accurate.
10.Responsible for cleaning and sterilizing instruments and storing them properly.
11.Assists in orientation and training of medical assistant students and new medical assistant staff.
12.Responsible for ordering weekly laundry and proper sorting and storing when delivered.
13.Assists Nurse Adm in with inventory of clinical supplies and notifies Nurse Ad min when supplies are needed.

Training 10%
1. Assists in training residents in time management in the outpatient clinic setting
2 Assists in training residents in laboratory techniques.
3. Assist in training other medical assistants for lab, clinic and receptions duties.

Minimum Qualifications

Credentials to be Verified by Placement Officer

High school graduation or equivalent
Possession of a current/valid medical assistant certification by an approved certifying board as defined by the employing institution

Knowledge, Skills & Abilities (KSA’s)

Knowledge of basic medical terminology.
Knowledge of basic first aid principles, methods, and techniques.
Knowledge of aseptic and sterilization techniques.
Knowledge of inventory procedures.
Knowledge of Electronic Health Record (EHR) systems.
Skill in the operation of sterilizing equipment and maintaining appropriate documentation records.
Ability to make decisions based on urgency of the situation and in accordance with work procedures and hospital/clinic policies.
Ability to follow oral and written instructions.
Willingness to, and skill in, dealing effectively with patients, hospital staff, and other persons from inside or outside hospital/clinic.
Ability to provide quality patient care and customer service.

Condition of Employment

Pursuant to the State Universities Civil Service System, an out-of-state resident who is hired into this position must establish Illinois residency within 180 calendar days of their start date.

Other Qualifications

Benefits

Paid time off: Includes 12 paid holidays per year. Accrual rates vary based on employment type and years of service

Paid sick time: Use for personal illness, doctor visits, or if your immediate family members fall ill

Health, Dental, and Life insurance

Optional life insurance: Your spouse and dependents can enroll in State term life and university-sponsored term life insurance.

Prescription: Plan participants enrolled in any state health plan have prescription drug benefits included in the coverage.

Long-term Disability Insurance

Flexible spending accounts: Optional, IRS tax-favored program that enables you to stretch medical expenses and dependent care dollars

Voluntary retirement accounts: Optional plans include the State of Illinois Deferred Compensation Plan (457) and Tax Deferred Annuity (403b).

Tuition Waiver/Tuition Reimbursement: Continue your graduate or undergraduate education with the help of tuition waivers or tuition reimbursement

Leaves of absence: Includes FMLA and Extended Sick Leave Benefits for qualified employees

Employee Assistance Program: Access free and confidential support, including counseling services, and information during difficult times

For more information please visit https://www.siumed.edu/hr/siu-school-medicine-benefits

Agency Information

Employer: Southern Illinois University School of Medicine
Address: 327 West Calhoun

Springfield, Illinois, 62702
Phone: 217-545-0223
Website: https://www.siumed.edu/