Basic Responsibility

The Medical Assistant will be responsible for providing support services to ensure efficient operation in the offices and clinical environment. You will support doctors and patients through a variety of tasks related to patient care management, organization and communication.

Specific Responsibilities

The specific responsibilities of the Medical Assistant encompass but are not limited to the following:

• Interviewing patients and document basic medical history


• Organizing and scheduling appointments


• Updating and filing medical records and insurance reports


• Schedule and pre-cert surgical procedures and laboratory services


• Assist during medical examinations


• Scan and index medical documents into patient charts


• Prepare and clean treatment rooms


• Establish and maintain constructive working relationships with patients, coworkers, doctors, managers, hospital staff and other individuals that you interact with at Fondren Orthopedic

Education and Experience:

•    High school diploma or equivalent required

•    Associate degree or higher preferred

•    Medical office experience preferred

Knowledge, Skills, Abilities

•    Safety and Confidentiality - Follows OSHA regulations and the safety guidelines of the Practice. Follows HIPAA policies and procedures. Respects and maintains patient confidentiality. 

•    Organization — Uses time efficiently by prioritizing and planning work activities; is methodical and efficient in structuring tasks to be accomplished.

•    Professional Maturity — The ability to separate emotional feelings from the real issues at hand. The ability to legitimately and objectively challenge the substance of our beliefs and biases of our observations.

•    Time Management — Managing one's own time and the time of others; the ability to shift back and forth between two or more activities or sources of information (such as speech, sounds, touch, or other sources).

•    Active Listening — Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

•    Interpersonal Communication — Writes and speaks effectively based on the psychological, relational, situation, environmental and cultural dynamics within the situation 

•    Communication — The ability to write and speak effectively using appropriate convention based on the situation; actively listens to others, asks questions to verify understanding, and uses tact and consideration when delivering feedback to others.   

Physical Demands

Physical Demands: Tasks and expectations may vary by team. Substantial movements (motion) of the wrist, hands, and/or fingers in a repetitive manner. 

Work Environment

Well-lighted, heated and/or air-conditioned indoor clinic office setting with adequate ventilation; Moderate noise (examples: business office with computers and printers, light traffic) Typical schedule is Monday through Friday with regular working hours; Occasional overtime may be required.