Medical Assistant Job Description

Essential Functions

Medical Assistants should have excellent interpersonal abilities sufficient to interact with individuals, families and groups from a variety of social, emotional, cultural, and intellectual backgrounds.  Exceptional thinking ability for clinical judgment and professional behavior is also expected.

Specific Duties

Position responsibilities include:

• schedule appointments, tests, and surgeries


• greet patients


• pre-certify insurance benefits


• obtain medical history and vitals


• assist during physical exams


• prepare injections


• enter patient information in medical record


• maintain treatment rooms


• lab procedures, and phlebotomy

Perform or assist with any duties or operations, as required to maintain workflow and to meet schedules and quality requirements.

 

Customer Service

Patient satisfaction is a fundamental expectation. Customers should always be treated with the utmost respect and consideration. Your attitude reflects the physician you support as well as the practice.

Supervision

The Medical Assistant position reports to the Clinical Director with dotted line reporting relationship to physician.