Role:

Perform administrative as well as clinical tasks such as maintaining patient records, preparing patients and rooms for examination, and assisting physicians and/or providers with exams.

Essential Functions & Responsibilities:

• Record patients' medical history, vital statistics, or information such as test results in the electronic medical record (EMR).


• Prepare treatment rooms for patient examinations, keeping the rooms neat and clean.


• Interview patients to obtain medical information and measure their vital signs, weight, and height.


• Show patients to examination rooms and prepare them for the physician.


• Clean and package instruments for autoclaving. Dispose of contaminated supplies using universal precautions for protection against bloodborne pathogens.


• Perform general office duties, such as answering telephones.


• Develop sense of trust with patients and relatives through active listening, professionalism and being sensitive to their needs for courtesy, dignity, and privacy.


• Be familiar with and consistently implement the organizations mission and all approved policies, protocols, and procedures.


• Attend training events and maintain competency as required to perform duties.


• Regularly support compliance and accreditation efforts as assigned (e.g., OSHA, HIPAA).


• Consistently demonstrate good use of time and resources.

Performance Measures:

• Inventory and order medical, lab, or office supplies or equipment.


• Schedule appointments for patients.


• Prepare and administer medications as directed by provider.


• Collect and log specimens then prepare them for testing.


• Authorize drug refills and provide prescription information to pharmacies.


• Explain treatment procedures, medications, diets, or physicians' instructions to patients.


• Complete insurance forms.


• Help physicians examine and treat patients, handing them instruments or materials or performing such tasks as giving injections or removing sutures.


• Contact medical facilities or departments to schedule patients for tests or admission.


• Administer routine diagnostic tests.


• Change dressings on wounds.


• Performs other duties that may be assigned from time to time.