Who We Are

To empower our senior participants to age at home with dignity through personalized, comprehensive care plans that deliver high-quality health and human services along with strong community support.

Benefits

• 401(k) 


• Dental insurance


• Employee assistance program


• Employee discount


• Flexible spending account


• Health insurance


• Health savings account


• Life insurance


• Paid sick time


• Paid time off


• Referral program


• Retirement plan


• Vision insurance

 

Job Summary

A Medical Assistant is responsible for preparing participants for exams and procedures; assisting providers with minor surgeries and procedures performed in clinic; taking necessary vital signs and measurements; obtaining and processing lab specimens; scheduling appointments, tests and procedures; assisting providers in any other way to ensure effective participant flow.

 

Essential Job Functions

Duties include but are not limited to:

 

• Report on personal care services provided and the self-care abilities of participants, including changes noted in participant’s condition.


• As part of the health care team, provides assistance that will maintain the independence of the participant to conduct activities of daily living.


• Welcomes participants, visitors, providers and staff in a warm, friendly and professional manner.


• Rooms participants upon arrival, documenting participant’s vital signs and chief complaint in the participant’s chart. Confirms current medication list and any additional information as instructed by the provider.


• Initiate all telehealth video and phone visits prior to the provider entering the exam room if needed.


• Assumes responsibility for assisting providers with procedures and tests as directed by the Medical Board of California.


• The day prior to participant’s appointment, reviews participant’s chart and checks that all pertinent information is up-to-date including current referrals and test results.


• Reviews charts at the end of each participant day, reconciling orders and review of orders tracking report, and completing any provider requests.


• Pulls prescription refill requests and obtains approval from provider to refill.


• Calls or faxes in any orders approved by provider.


• Checks voice mail messages regularly throughout the day and addresses/responds to all inquiries by the end of each day.


• Maintains clean work area and cabinets.


• Cleans and sterilizes instruments as part of daily tasks assignment.


• Maintains OSHA logs and keeps up to date for compliance.


• Restocks exam rooms with supplies on a daily basis.


• Inventories and orders medical supplies as needed.


• Checks Inbound Labs or Labcorp link results on a daily basis and notifies provider of participants’ lab and test results.


• Remind providers of any reports needed to be turned in and co-signed such as daily orders, HCC report and Pharmacy recommendations.


• Monitors provider’s schedule on a daily basis.


• Makes appointment confirmation calls as needed.


• Provides back-up telephone coverage for front office as needed.


• Provides back-up to other medical assistants as needed.


• Responsible for participant safety, identify safety hazards and emergency situations, and initiate corrective action as able.


• Provide behavioral supervision or support for participants, such as reality orientation, reminder to follow through with nursing and medication instruction, diet restrictions, and emotional reassurance.


• Assist with general activities such as conversing with participants, recreation activities, meal and snack serving, and housekeeping.


• Assist in identifying signs and symptoms indicating physical, emotional, or behavioral change in participants and reporting these signs to the center staff and/or supervisor, including but not limited to, any changes in skin integrity, bowel and bladder status, food/fluid intake, or changes in ambulation.


• Assure compliance with infection control, personal protection equipment, blood-borne pathogens, hazardous material handling, and fire safety standards.


• Maintain strict confidentiality of all participant information.


• Maintain accurate, up-to date EHR documentation indicating ongoing services provided, reassessments of changing needs, and participant’s expressed wishes.


• Prepare and submit timely reports as required.


• Attend and participate in staff meetings, in-services, projects, and committees as assigned.


• Adhere to and support the center’s practices, procedures, and policies including assigned break times and attendance.


• Accept assigned duties in a cooperative manner; and perform all other related duties as assigned.


• Be flexible in schedule of hours worked.


• May require use of personal vehicle.