DDCN is looking for a Medical Assistant or Nursing Assistant who is responsible for providing both administrative and clinical services to patients in accordance with DDCN protocols, policies and procedures.

Responsibilities:

• Schedules and monitors patient appointments. 
• Performs general office duties based on department needs. 
• Demonstrates professional telephone and interpersonal communication techniques. 
• Performs accurate, legal, and ethical documentation. 
• Schedules procedures/diagnostic testing as delegated by RN. 
• Completes Prior Authorization request for medications and equipment. 
• Abstracts lab results from outside facilities. 
• Contacts patients and families of normal lab results as delegated by RN. 
• Assists with chart preparation. 
• Orders clinic and office supplies to ensure adequate inventory by anticipating area usage and needs. 
• Takes appropriate action to ensure equipment is functioning and ready to use.
• Utilize interpersonal skills with both internal and external customers in the daily performance of duties.