MEDICAL ASSISTANT

ADULT SUBSTANCE PROGRAM

FULL TIME – NON EXEMPT

Thrive Behavioral Health, the Certified Community Behavioral Health Clinic for Kent County, has been delivering mental health and substance use services since 1976. Thrive Behavioral Health understands the benefits of delivering high quality, low-cost care for Rhode Islanders. Thrive’s unique programs and services are built on evidence based, person-centric care models. Our programs include: Adult Mental Health, Youth and Family, Substance Use, Housing, Teen and Young Adult, Court Ordered, and Crisis Behavioral Health. With more than a dozen locations across Rhode Island and more than 300 employees, Thrive is continuing to grow and meet the needs of the community.

General Summary:    The Medical Assistant plays a key role in the Adult Substance Program.  The primary role of the Medical Assistant is to insure pertinent health information is available within the consumer’s behavioral health record in order to enhance quality of care.  The Medical Assistant will also play a role in promoting appropriate follow up care for consumers.  

Schedule: Mon-Fri, First Shift

Location: Warwick, RI

Pay: Starting at $21/hr, depending on experience

Did you know… studies have shown that the number one reason a person chooses not to apply for a role is because they do not think they’ll be hired if they don’t meet 100% of the qualifications? Thrive understands that while certain criteria are requirements of the job, other skills can be taught to the right person. Please consider applying anyway.

Essential Responsibilities: 

• Review patient records to determine status of pertinent health information.
• Work with internal and external providers to obtain pertinent health information.
• Update client medication lists. 
• Data enter health information into the electronic health record.
• Work with Nurses and Prescribers to obtain prior authorizations for medications.
• Work with Practice Manager, Nurses and Prescribers to process medication refill requests.
• Maintain nursing rooms to insure adequate supplies.
• Assist in taking client vital signs when needed.
• Communicate with behavioral health teams to insure client follow through with pertinent health care.
• Provide coverage for primary care practice when needed. 
• Coordinate and data enter lab reports.  Print patient’s current medication list, review with the patient prior to appointment with MD/DO/CNS.
• Confirmation calls for client appointments as assigned. 
• Checking phone messages screen throughout the work day and addressing messages/issues
• Verbally communicating to the providers any urgent issues.
•  Work with the Practice Manager to monitor and process incoming faxes. 
• Review e-mail account daily for new messages.
• Carry and enliven a positive Thrive image consistent with the Thrive’s Guiding Principles and professional code of ethics.