Join Our Team as a Care Coordinator!

Why Work With Us?

At One Health Ohio, we believe in fostering a positive work environment that prioritizes our team and our patients. Enjoy competitive benefits and a supportive workplace where your contributions truly matter!

Benefits Include:

• Affordable Health, Vision, Dental, and Life Insurance  
• 401(K) with dollar-for-dollar matching (up to 4%)  
• Generous Paid Time Off (PTO)  
• Paid Holidays  

Position Overview:

Work closely with providers, nurses and administrative staff to keep care to patients flowing without delays. 

Key Responsibilities:

• Provide exceptional customer service to patients and staff.  
• Guide patients through next steps, answer questions, and coordinate referrals and follow-ups. 
• Relay information between providers, nurses, and support staff to ensure nothing falls through the cracks. 
• Monitor and prioritize incoming messages, results and requests; document actions clearly.
• Maintain accurate records of interactions, updates and completed tasks. 
• Provide assistance with monitor tracking systems to ensure the results are received and documentation in order to process patient charts. 
• Prescription audit reports and storing
• Update shot records
• Responsible for scanning all Labs into the Provider PAQ.
• Assist referral clerks with referrals and PAP tracking. 
• Assist front desk with missed appointments that need to be rescheduled and documents in the patients' electronic health record
• Assist other departments as needed. 
• Other duties as assigned

Ideal Candidates Will Have:

• High school diploma or equivalent
• Medical Assisting certification preferred
• previous experience in a healthcare environment, basic knowledge of medical terminology, release of information, and medical record maintenance activities and billing activities is preferred.

Expectations:  

• Uphold One Health Ohio’s core values and policies.  
• Communicate openly with supervisors and colleagues.  
• Maintain a positive and respectful attitude in all interactions.  
• Exhibit flexibility and readiness to adapt to changing tasks.

Physical Requirements:

• Ability to sit for extended periods and perform tasks requiring finger dexterity.  
• Capability to lift and move objects up to 30 pounds.  

Ready to Make a Difference?

If you’re passionate about providing care and want to join a dedicated team that values your expertise, we’d love to hear from you! Apply today and take the next step in your career with One Health Ohio.

Equal Opportunity Employer:

We celebrate diversity and are committed to creating an inclusive environment for all employees.

NOTE:  This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization. Employee is able to work at any OHO locations deemed necessary by OHO.