Full-Time | HSHS Outpatient Clinic Edwardsville, IL
Professional Therapy Services, Inc. is seeking a Medical Front Desk Assistant / Medical Receptionist to support operations at our outpatient therapy clinic in Edwardsville, IL.
This role is ideal for someone with medical office, patient scheduling, or healthcare front desk experience who enjoys working in a fast-paced clinical environment while providing excellent service to patients and providers.
Job Responsibilities
Schedule and coordinate patient appointments for therapy services
Greet patients and provide professional front desk support
Answer phones and route calls to therapists and staff
Enter patient charges and assist with billing documentation
Print and manage daily therapy schedules
Process physician orders and communicate with referring offices
Maintain accurate patient records and documentation
Fax, file, and distribute medical paperwork as needed
Assist therapists and clinical staff with administrative tasks
Maintain a clean and organized front office
Qualifications
Required
High school diploma or equivalent
Strong customer service and communication skills
Ability to multitask in a busy healthcare setting
Basic computer skills (word, spreadsheets, scheduling software, EMR)
Preferred
1+ years of medical front desk, medical receptionist, or healthcare administrative experience
Experience with patient scheduling or medical billing
Knowledge of HIPAA and patient confidentiality standards
Ideal Candidate
Organized and detail-oriented
Friendly and professional with patients and staff
Comfortable working in a fast-paced outpatient clinic
Reliable team player with a positive attitude
About Professional Therapy Services, Inc.
Professional Therapy Services, Inc. provides high-quality therapy services in a supportive, patient-focused environment. Our team is committed to delivering excellent care while maintaining efficient and professional clinic operations.
Professional Therapy Services, Inc. is an Equal Opportunity Employer.
Learn more at:
www.ptsinc.org