Summary of Performance Expectations:

Promotes a professional patient centered practice image by efficiently performing a variety of business and clerical tasks designed to facilitate the smooth flow of patients and work throughout the medical office. Accurately registers patients, manages the telephone, effectively schedules appointments, reviews, and prepares electronic health records to ensure necessary reports and confirms records are available for the patient visit, collects payments and co-payments and enters charges as necessary to capture the maximum payment reimbursement for services. Utilizes a team-based approach to all tasks.

Education & Credentials:

Required

High School diploma or equivalent.

Preferred

Knowledge and a clear understanding of basic ICD and CPT codes. Formal technical or vocational education in Healthcare Management / coding.

Work Experience:

Required

One year experience working in healthcare performing administrative duties using an electronic health record system (EHR), such as but not limited to working with ICD & CPT codes and scheduling.

OR

• will consider two years’ experience in an Administrative Assistant or Customer Service position.
• Will consider completion of successful internship with accredited Medical Office Assistant Program

Given training and on-the-job experience, incumbent should be proficient in the basic aspects of the job within three months of employment date.

Preferred

Medical Coding and or Insurance Billing experience