The Medical Support Assistant (MSA) provides patient care using the nursing processes of assessment, planning, implementing, and evaluation. All team members of Southeast Georgia Health System will promote a culture of safety, follow established policies, and adhere to all state and federal regulatory requirements and national patient safety standards.

Essential Responsibilities

• Effectively manages the care of assigned patients using knowledge, clinical skills, judgment and decision-making skills for the specific area.
• Delivers patient care utilizing guidelines of care and appropriate resources, including personnel, services, supplies and equipment in a fiscally responsible manner to include an active role in capturing patient charges.
• Reviews, evaluates and takes appropriate action regarding results of diagnostic tests.  Administers medications according to Health System policy.
• Assist with patient flow by registering patients and assisting with other patient care duties as needed.
• Assists other healthcare professionals in performing exams, diagnostic procedures and treatments, and minor medical procedures.  Communicates provider advice/instructions.
• Assists the clinical team in performing the nursing assessment to identify and prioritize physical, psychosocial and cultural needs in order to develop a plan of care.
• Evaluates and reassesses nursing interventions based on interdisciplinary plan of care and makes revisions as appropriate.
• Assists with the development and implementation of a patient/family education plan.  Documents assessments, interventions, patient/family responses, medication reconciliation, and test results in the medical record.
• Participates in the Health System’s compliance program.

Qualifications

Education: High School diploma or equivalent

Experience: Healthcare experience preferred

Licensure: Medical Assistant Certification or equivalent required (ie: EMT)

Knowledge/Skills/Abilities: 

• Ability to perform patient care functions delegated under the State law.
• Exhibits positive interpersonal skills. Uses good judgment. Demonstrates professional growth and development.   
• American Heart Association BLS Certification required within first week of orientation and maintained throughout employment.

Why choose Southeast Georgia Health System? 

•  Join a team driven by purpose. Our mission is to advance the health and well-being of our community, and every role at Southeast Georgia Health System directly contributes to that impact.
• We strive to be the trusted partner for health care in our community, and we're looking for people who are passionate about making a meaningful difference. What guides us every day are our core values of compassion, excellence, ownership, integrity & teamwork. 
• We offer competitive salaries and a comprehensive benefits package which includes generous PTO, tuition reimbursement, retirement plans, wellness programs, and more.