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Posted 2w ago

Member Service Representative (English/Spanish Speaking Preferred)

@ Deseret First Credit Union
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Logan, Utah, United States
$21/hrOnsiteFull Time
Responsibilities:opening accounts, processing transactions, proposing products
Requirements Summary:High school diploma/GED and six months public-facing experience required; English/Spanish speaking preferred. Must be able to open accounts, process transactions, recommend financial products, and use Microsoft Office.
Technical Tools Mentioned:Microsoft Office Suite
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Job Description

Description

There's a reason we've won so many awards for being one of the best companies to work for! We invite you to apply to join our family, and here's what's in it for you:

  • 12 paid holidays
  • A positive atmosphere and co-workers who truly care
  • Full benefits package, perks, and discounts worth a double-take
  • Competitive compensation
  • Enjoyable activities and wellness initiatives

 

Schedule: Monday - Friday 9:15-6:15, as well as rotating Saturdays 8:45-2:15.

 

Duties and Responsibilities: 

  • Opening new accounts and providing support and guidance with lending opportunities
  • Educating on and proposing credit union products and services that provide solutions to member's financial needs
  • Accurately and efficiently processing members' financial transactions, including transferring money to member accounts, posting transactions, and maintaining member records
  • Owning the member experience in the branch for each member interaction to provide the best possible "Deseret First experience"
  • Consistently looking for opportunities to build the branch business through member referrals, community involvement, and increasing members' wallet share of Deseret First products and services
  • This job description is not an exhaustive list of all job duties; other duties may be assigned at any time

             

Qualifications:

  • High school diploma or GED and six months of experience working with the general public required
  • English/Spanish Speaking Preferred

 

Competencies:

  • Driven by a purpose
  • Energetic, friendly, and professional
  • Passionate about delivering an exceptional member experience
  • Empathetic
  • Proactive
  • Ability to think outside the box and solve problems
  • Aptitude to discuss and recommend financial products and solutions
  • Ability to work well in a team environment
  • Oral and written communication skills
  • Ability to multi-task

 

Computer/Software Skills:    

  • Microsoft Office Suite; strong ability to learn new software programs

 

Deseret First Credit Union is proud to be an Equal Opportunity Employer, providing equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, age, national origin, disability veteran status, pregnancy, sexual orientation or any other characteristic protected by law.

Salary

Starting at $21.00 per hour, DOE.