Posted 2d ago

Member Services Representative III

@ WESTconsin Credit Union
Prescott, Wisconsin, United States
OnsiteFull Time
Responsibilities:representing members, processing transactions, processing loans
Requirements Summary:High school diploma or equivalent, proven customer service experience, proficiency with basic computer/data entry/typing, excellent oral and written communication, professional image and self-motivation.
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Job Description

At WESTconsin Credit Union, we believe in the power of people helping people. Our mission is to give members, communities, and one another the inspiration, resources, and support to achieve financial wellness. We fulfill our mission by creating a positive impact in our members' lives by providing trusted financial services and building lasting relationships. If you're looking to work for an organization where your contributions matter, where teamwork and community are at the heart of everything we do, and where you can grow in a dynamic, supportive culture—then you're in the right place! We’re more than just a credit union; we strive to make a real difference. Ready to make an impact? Let’s grow together!

What You’ll Be Doing:

    • Represent the Credit Union to members in a friendly, positive, and professional manner
    • Provide prompt, efficient, confidential, and accurate service in the processing of Teller transactions
    • Responds to members' requests, problems, and complaints, and/or directs them to proper person for assistance and resolution
    • Learns to recognize member's needs for services, and presents and refers them appropriately
    • Process consumer loans for members

    What You’ll Need to Be Successful:

    • This position requires a high school diploma or equivalent and a proven track record in customer service. Proficiency in basic computer, data entry and typing skills is required
    • A positive attitude, professional image, and self-motivation are essential in the teller role
    • Excellent oral and written communication skills are required
    • This includes an every other Saturday rotation.

    Why Choose WESTconsin:

    • Health, Dental, and Vision Insurance Plans
    • Annual Healthy Living Fund Contribution
    • Student Loan Repayment Program
    • Competitive Pay
    • Impressive 401(k) Contribution and Match Plan
    • Paid Time Off Accrual
    • 11 Paid Holidays

    Visit WESTconsin Careers