Job Summary
The Merchant Admin supports the Merchant Team through administrative coordination, item set-up accuracy, vendor communication, and order execution. This role helps maintain merchandise data integrity, pricing accuracy, and timely operational support across the business. The ideal candidate thrives in a fast-paced environment, manages multiple priorities effectively, and demonstrates strong attention to detail and communication skills.
Duties / Responsibilities
- Maintain vendor compliance agreements and supporting documentation
- Proactively review and analyze item set-up, pricing, and product accuracy
- Create, update, and inactivate item records within internal systems
- Process order entry and ensure data integrity across merchandising platforms
- Manage UPC and barcode setup for merchandise
- Execute and communicate pricing updates, markdowns, and promotional changes
- Partner with Store Operations on transfers, reticket requests, cycle counts, and RTV processing
- Communicate with vendors regarding orders, product details, and issue resolution via phone and email
- Support merchants with administrative tasks related to product flow and seasonal execution
- Assist in maintaining accurate records and distribute reports to key stakeholders
- Other administrative tasks as needed
Required Skills / Abilities
- Proficiency in Microsoft Office, especially Excel, and retail/POS systems
- Strong organizational skills with the ability to prioritize effectively
- Analytical mindset with strong attention to detail
- Clear and professional written and verbal communication skills
- Ability to manage multiple tasks and deadlines in a fast-paced environment
- Adaptability and willingness to support changing business priorities
- Strong problem-solving skills and follow-through