PURPOSE
Leads and directs an existing management team including CLMs and CLMIIs that supports drivers and customers in a dedicated on-site environment, responsible for approximately 40 – 125 total drivers.
PRINCIPAL ACCOUNTABILITIES
Monitors and audits financial functions including driver payroll, customer invoices, accounts receivables and P&L accuracy, formulating improvement plans as needed
Weekly contact with the Customer and the Customer’s transportation departments via phone call and in person to discuss feedback and future operations planning
Manage and Oversee various standard reports, KPI’s, Customer Scorecards, and QBR’s
Collaborate with HR to develop driver recruiting and retention plans
Work with cross functional teams in procurement and maintenance to ensure assets are in USAT and DOT compliance
Qualifications and Education Requirements
Bachelor’s degree in Supply Chain, Business, or related field
4+ years of experience in the transportation industry
2+ years of experience utilizing MS Excel or other data manipulation software
Working Knowledge of transportation management software and on-board technology
Preferred Skills
Experience leading others
Knowledge of Federal Motor Carrier Safety Regulations (FMCSR), Hours of Service, and Compliance, Safety, Accountability (CSA)
Effective communication skills (written and verbal)