PRINCIPAL ACCOUNTABILITIES

·       Dispatch drivers, provide detailed directions and instructions to drivers

·       Builds and assigns load orders in TMS, Schedule and/or reschedule delivery times for loads

• Track and Trace
• Completes various standard reports and ad hoc reports accurately and on time

·       Maximize equipment and driver utilization

·       Conduct safety meetings and coach drivers on safety issues including: Hours of Service, Speed, Drive Cams, and CSA violations

·       Manage weekly invoicing, accounts receivable and driver payroll functions

·       Serve as primary customer contact, managing adherence to customer scorecard and KPIs

Qualifications and Education Requirements

·       High School Diploma or equivalent

·       Ability to work within Microsoft Office Suite

·       Available to work on-site at customer locations as necessary

·       1+ years experience in Transportation, Hospitality or Service industry fields

Preferred Skills

·       Bachelor’s Degree in Supply Chain, Transportation, Logistics or similar field

·       3+ years experience in Transportation industry

·       Knowledge of Federal Motor Carrier Safety Regulations (FMCSR), Hours of Service, and Compliance, Safety, Accountability (CSA)

·       Effective communication skills (written and verbal)