NO PHONE CALLS PLEASE.

GENERAL
DESCRIPTION

The Mobile Crisis Management Consulting
Licensed Professional (LCSW) is responsible for providing all support,
services, and treatments necessary to provide integrated crisis response,
crisis stabilization, interventions, and crisis prevention activities. This
Mobile Crisis Management Consulting Licensed Professional (LCSW) will provide
immediate evaluation, triage, and access to acute mental health, developmental
disabilities, and/or substance abuse services, treatment, and supports to
effect symptom reduction, harm reduction, and/or to safely transition persons
in acute crises to appropriate crisis stabilization and
detoxification/supports/services. In addition, the Mobile Crisis Management
Consulting Licensed Professional (LCSW) will be responsible for immediate
telephonic response to assess the crisis and determine risks, mental status,
medical stability, and appropriate response. This position is also responsible
for providing clinical supervision and consultation with crisis services.  In this position, crisis services will be
managed and assessed for proper response and follow-up. 

Must have the following Knowledge/Skills:
Strong knowledge of techniques and practices involved in the care and treatment
of emotionally, mentally, and behaviorally impaired persons, Basic knowledge of
personnel administration as it relates to the supervision, selection,
motivation, and discipline of employees, Skill in communicating orally and
through writing with a variety of people to provide or exchange information,
coordinate the work of staff with other entities of the agency and with outside
agencies, Ability to plan and carry out a program of orientation, Ability to
participate in administrative and professional staff meetings to plan programs
and improvements related to company's goals and mission, Ability to observe
clients' progress in treatment and recommend potential revisions in assessments
and crisis plans to professional staff, Strong individual and group counseling
skills, Strong assessment skills, Strong community integration skills, Strong
family/caregivers training and consultation skills, Strong mentoring and
mediation skills, Strong judgment and Excellent problem solving skills; Strong
adaptive skill training in all functional domains including vocational,
educational, personal care, domestic, social, communication, leisure,
problem-solving, etc.; Strong behavioral crisis and modeling intervention
skills; Strong motivational interviewing, mentoring and mediation skills;
Competency in Wellness Education and Symptom management issues; Cognitive
Behavioral Therapy Interventions; Extensive knowledge of the dynamics of mobile
crisis and other IFS programs and services offered in North Carolina;
demonstrated skill in management and networking between agencies and
professionals; basic knowledge of billing and business practices related to the
provision of mental health services in the state of North Carolina; enthusiasm
and energy and Cultural Competence; energy and enthusiasm.

WORK DUTIES AND TASKS

To provide day-to-day clinical consultation, guidance, direction, resource identification, problem resolution, seeking input and to staff within the mobile crisis management department. Follow-up with the Call Center Manager, Regional Director(s) of Crisis Services, Director of Mobile Crisis, or Chief Executive Officer when additional consultation is needed. 

Responsible for
appropriately assessing individuals who are experiencing mental health,
developmental disability, and/or substance use crisis.

Responsible for
identifying appropriate natural supports or community resources to stabilize
the individual's crisis.

Responsible for
ensuring the overall safety of the individual served, their families, and the
community.

Responsible for
networking with other community agencies to ensure effective care across the
service delivery continuum. Will maintain the EHR of the individual served to
ensure that appropriate Medicaid and agency standards are met.

Provides a range of
psychotherapeutic services including crisis intervention counseling, and
individual, couples, family, and group psychotherapy, as needed.

Provides resources
assistance to people served in acquiring assistance through community and state
resources.

Adheres to all federal,
state, and local ethical and legal guidelines for licensure and in accordance
with program standards.

To report to the
appropriate mobile crisis services supervisor or regional director any clinical
or administrative problems that may be identified in an effort of collaborating
to resolve the issue. 

To monitor coordination
of mobile crisis services and other community services when necessary. 

When necessary, manage day-to-day
client-related issues between other agencies and the organization itself.

To act as an advocate
on behalf of the individual served and organization.

To perform document
review until this procedure can be done randomly.

To ensure that the
Person-Centered planning model is being incorporated in care.

To ensure that the individual
served receives good quality continuity of care.

Provides
resources assistance to the individual served in acquiring assistance through community and state
resources.

Works with the
individual served, parents or other care givers on functional problems that
occur in natural settings.  Focuses on
assisting the individual served in preventing, overcoming or managing
functional deficits in school, home or in an assisting the primary caregiver in
acquiring the skills needed to assist the individual served in all functional
domains: vocational, educational, personal care, domestic, psychosocial,
communication, problem solving, adaptive, etc.

Co-facilitates
multi-disciplinary treatment team, interviews the individual served and facilitates
discussion around diagnosis and treatment planning, as needed.

Coordinate routine training
and professional development for direct care staff to enhance clinical skills.

Adheres to
all clinical policies and operating procedures.

Ensures
compliance with uniform documentation and charting guidelines.

Responsible for
appropriately assessing individuals who are experiencing mental health,
developmental disability, and/or substance use crisis.

Will maintain the individual
served file to ensure that appropriate Medicaid and agency standards are met.

Provides a
range of psychotherapeutic services including crisis intervention counseling,
and individual, couples, family, and group psychotherapy.

Monitors patient
behaviors and reaction to medication as needed to avoid adverse side effects,
makes reports to the staff psychiatrist.

Collaborates with other
mental health professionals on behalf of individuals served to identify and
assist in implementing necessary treatments or support services.

Attend
inter-departmental committees, staff meetings, clinical staff meetings and
training/events as assigned.

Attends
continuing education per licensing requirements and as relevant to job duties.

Completes
annual adult CPR and First Aid certification courses.

Completes
annual TB tests and any other required competencies as outlined by the Human
Resource Department for all staff.

Shares
professional expertise and knowledge with staff and trainees, and community
agencies as appropriate.

Serve as the IFS
representative and liaison to community, local, state and or federal organizations
and programs. Develops and maintains open, effective,
two-way communication with the Local Management Entity

Collaborates
with other mental health professionals on behalf of clients to identify and
assist in implementing necessary treatments or support services.

Maintains
positive referral relationships with relevant community agencies, provides
education and training as assigned.

Works
creatively to positively impact service delivery by communicating with
referring providers.

Other duties as
assigned.

QUALIFICATIONS,
EDUCATION AND EXPERIENCE REQUIREMENTS

An
individual who holds an unrestricted license issued
by the board regulating the professional in question, in the following
discipline: Licensed Clinical Addictions Specialist and Licensed Clinical
Social Worker.

A
minimum of one year's experience in providing crisis management services in the
following setting: assertive outreach, assertive community treatment, emergency
department, or other services providing 24/7 response in emergent or urgent
situations AND twenty (20) hours of training in appropriate crisis
intervention, strategies within the first 90 days of employment.

No
criminal convictions of child abuse or violent crimes.

Must
be able to pass a criminal background, MVR, and Healthcare Registry Check

Must possess a valid driver's license.

Must be able to keep strict
confidentiality and work with diverse populations.