About the Department

Under direct supervision, performs various motor vehicle registration and customer service functions.

Position Duties

(Essential function, as defined under the Americans with Disabilities Act, may include the following tasks, knowledge, skills and other characteristics.  This list of tasks is ILLUSTRATIVE ONLY, and is not a comprehensive listing of all functions and tasks performed by positions in this class.)                                                   

• Examines and evaluates required vehicle registration documentation in accordance with Federal/State laws and departmental procedures; issues vehicle registration and license plates; upon denial, provides information and instruction to registrants.
• Examines and evaluates documents required for vehicle sales tax collection in compliance with State law, regulations and departmental procedures; collects sales tax, assesses interest and penalties, and issues receipts.
• Collects, counts and disburses funds related to vehicle transactions; balances assigned cash drawer.
• Communicates and provides information to registrants/taxpayers in relation to tax codes, laws, principles and procedures; ensures compliance with vehicle registration and sales tax payment processes.
• Processes, orders and receives specialty plates and application forms; prepares renewal registration postcards for mailing; validates sticker inventory, selects and posts pertinent information on specific registration and sales tax records; investigates and corrects vehicle identification numbers.
• Drafts written correspondence; provides assistance with coordinating office supply inventory as required.
• Conducts research using the State Registration Information System (RIS); researches titles, sales tax, and registration databases for delinquent sales tax.
• Audits and corrects vehicle registration records for compliance and ensures consistent application of State rules and regulations.
• Performs other duties as assigned or required.
   

 

Minimum Qualifications

Knowledge and Skills:
 

• Knowledge of motor vehicle division activities and functions.
• Knowledge of Federal and State statutes applicable to vehicle registration and sales tax collection.
• Knowledge of vehicle registration and sales tax documentation.
• Knowledge of cash drawer balancing processes.

 

• Skill in performing various motor vehicle registration functions.
• Skill in providing general information in relation to vehicle registration and sales tax payments.
• Skill in ensuring compliance with departmental policies and procedures.
• Skill in collecting/disbursing funds and balancing cash drawers.
• Skill in working with and providing assistance to the general public.

Minimum Qualifications:
High School Diploma or equivalent; AND one (1) year customer service experience; or equivalent combination of education, training and experience.  Must be bondable.
 

Benefits

Laramie County provides a competitive benefits package. For a detailed summary of the benefits provided please click the link below to access our benefit page. 

https://www.laramiecountywy.gov/County-Government/County-Departments/Human-Resources/Benefits






 

Supplemental Questions

01

Please describe your experience with customer service .

02

Describe your previous experiences with handing cash, including the greatest volume of cash you have handled at any one time?

03

What statement best describes your comfort level with technology?

• Hate it, try to avoid it as much as I can.
• It is new to me, but I am learning.
• I have used it a lot , I feel comfortable.
• Love it. Can't imagine my life without it.

04

Please describe your knowledge of loan documents or car dealership procedures.

05

Please describe job responsibilities that required a lot of typing or data entry (include information that describes your proficiency and accuracy.)

06

What is your highest level of education?

• No Education
• High School Diploma or GED Equivalent
• Associates Degree
• Bachelors Degree
• Masters Degree
• Doctorate Degree

07

How many years of experience do you have working in customer service

• No experience
• 1 Year experience
• 2 Years of experience
• 3 Years of experience
• 4 Years of experience
• 5 Years of experience
• 6 Years of experience
• 7 Years of experience
• 8 Years of experience
• 9 Years of experience
• 10 or More Years of experience

Required Question

Agency Information

Employer

Laramie County Government

Address

310 W 19th St, Suite 140








Cheyenne, Wyoming, 82001

Phone

307-633-4579

Website

https://www.laramiecountywy.gov/Home