JOB DESCRIPTION

 

Job Title: Office Assistant

Company: Northern Berkshire Transport

Position Type: Full-Time (40 Hours per Week)

Schedule: Monday–Friday, 10:00 AM – 6:00 PM (times may vary)

Position Summary

Northern Berkshire Transport is seeking a dependable and organized Office Assistant to support daily administrative operations. The ideal candidate will be professional, detail-oriented, and able to manage multiple responsibilities in a fast-paced office environment while providing excellent customer service.

Responsibilities

• Answer and direct incoming phone calls in a professional manner


• Process and maintain paperwork and office records


• Perform accurate data entry and maintain databases


• Assist with billing and invoicing tasks


• Coordinate and manage scheduling activities


• Provide friendly and helpful assistance to customers and clients


• Support general office operations and administrative tasks as needed

Qualifications

• Proficiency with email and spreadsheets


• Strong telephone and communication skills


• Excellent organizational and multitasking abilities


• Ability to handle multiple tasks simultaneously


• Professional, friendly, and customer-focused demeanor


• Strong attention to detail and reliability


• Ability to sit and stand for extended periods of time


• Clean driving record


• Ability to drive a full-size van, midsize minivan, and SUV


• Preferred experience in the Non-Emergency Medical Transportation (NEMT) industry, but not required

Benefits

• Paid Time Off (PTO)


• Paid Holidays


• Health Insurance


• Retirement Benefits