About the Department

Primary Reason Why Classification Exists
To perform intermediate technical and administrative work associated with nuisance and code abatement, including database entry, case management, reporting, and field inspections.

Position Duties

Receives, documents, and responds to complaints regarding potential violations of the Unified Development Ordinance (UDO) and City Code; enters and maintains all case information in the City’s database system. Maintains case files through programs such as Excel.
Conducts field inspections to determine compliance, document findings, and identify violations.
Prepares and issues written notices of non-compliance and violation letters using approved language; ensures proper service and documentation of notices in accordance with established procedures and legal requirements.
Posts notices for non-compliance at properties when required and communicates directly with property owners and occupants regarding violations and required corrective actions.
Maintains accurate, up-to-date case records and supporting documentation to ensure proper tracking and reporting.
Monitors and manages cases through the enforcement process to achieve compliance.
Performs related duties as assigned.

Minimum Qualifications

Knowledge, Skills and Abilities

Working knowledge of municipal zoning regulations and nuisance enforcement procedures, or the ability and willingness to quickly learn and apply such regulations.
Strong written communication skills, including the ability to prepare clear, accurate, and procedurally sound notices and formal correspondence.
Demonstrated proficiency in maintaining accurate records within a computerized database system.
Strong attention to detail and commitment to accuracy in documentation, reporting, and case management.
Ability to manage multiple cases simultaneously and consistently follow through to resolution.
Ability to work independently with initiative, persistence, and a strong sense of accountability.
Ability to communicate professionally and effectively with property owners, occupants and the public.

Education and Experience
Graduation from an accredited community college with an associate’s degree or certificate in business administration, public administration, construction management, or a related field is preferred and/or any combination of education and work experience.
Special Requirements

NC driver’s license without restrictions
Certified in CPR & First Aid

Other Qualifications

Physical Requirements
This work is a combination of sedentary and field work requiring the exertion of up to 25 pounds of force occasionally, and a negligible amount of force frequently or constantly to move objects. Work requires kneeling, reaching, standing, walking, fingering, and repetitive motions. Vocal communication is required to express or exchange ideas and information by means of the spoken word. Hearing is required to perceive and comprehend information at normal spoken word levels, and to receive detailed information through oral communications, and/or to make fine distinctions in sound. Visual acuity is required for peripheral vision, preparing and analyzing written or computer data, use of measuring devices, operation of motor vehicles or equipment, determining the accuracy and thoroughness of work, and observing general surroundings and activities.
Working Conditions
The employee is subject to inside and outside environmental conditions. Office work is performed in a standard municipal office setting. Field work requires regular travel throughout the City and exposure to varying weather conditions, including heat, cold, rain, and humidity. Field inspections may involve accessing properties with uneven terrain, overgrown vegetation, construction areas, and similar outdoor environments. Proper use of clothing and foot protection is required to minimize chance of injury.

Benefits

: The City of Havelock provides excellent compensation and benefits for its employees. Some of the benefits are listed below:

Paid Holidays
The City of Havelock provides up to nine (9) paid holidays per year for its regular employees. 11 total paid days.

Health and Dental Insurance
The city provides comprehensive major medical, dental, and vision insurance coverage for all full-time employees. Employees may elect coverage for dependents at an additional cost through payroll deduction. Coverage begins after ninety (90) days of employment. The health insurance also includes a prescription plan.

Workers' Compensation Insurance
All City of Havelock employees are covered by the city for on-the-job injuries at no cost to the employee.

Life Insurance/Short Term Disability
Group Life insurance is provided to all eligible employees at no cost to the employee. The amount of coverage is $40,000 Life and $40,000 AD&D. The City of Havelock also covers full-time employees with a short-term disability plan.

Additional Insurance
The City of Havelock makes several payroll deduction programs available to its employees who wish to participate in additional types of insurance programs; such as supplemental life, cancer, Hospital Indemnity Plan (HIP), accident, intensive care coverage and long-term disability.

Local Government Retirement Plan
Employees become members of the State Retirement System on the first day of employment. Membership is mandatory and requires a six percent (6%) contribution by the employee. The City of Havelock also makes a substantial contribution to each employee’s account. An employee becomes vested after five (5) years of creditable service in the retirement system.

401(k) Supplemental Retirement Plan
401(k) is a supplemental retirement program administered by Empower Retirement. Participation in the 401(k) program is an easy and voluntary way to accumulate money for retirement via payroll deduction. The City of Havelock makes contributions equal to 5% of salary to each employee’s retirement account. There is no match required.
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457(b) Deferred Compensation Plan
Employees may contribute a certain amount of their pay into the 457(b) Deferred Compensation Plan. All contributions are pre-taxed.

Civil Leave
Regular employees who are called to jury duty or subpoenaed as a witness in a criminal or civil proceeding are granted up to two weeks of leave with pay.

Sick Leave
Employees earn approximately eight (8) sick leave hours per month, with no maximum accumulation. Upon retirement, each twenty (20) days of sick leave benefits may be applied toward retirement.

Annual Leave
Employees earn approximately eight (8) annual leave hours per month. Annual Leave is pro-rated according to years of service. The maximum accumulation of Annual Leave is 240 hours. Any accumulated annual leave balance over 240 hours, 318 hours for fire shift personnel, and 252 hours for police shift personnel. Hours above the amounts as of the end of the pay period which includes December 31st, will be converted to sick leave.

Military Leave
Regular employees who are members of any branch of the United States Armed Forces Reserves are granted up to ten (10) paid working days per calendar year for military training. During this period employees continue to earn and accrue benefits. Employees are entitled to all job rights specified by the USERRA.

Funeral Leave
Two days of funeral leave is granted to regular, full-time employees per occurrence for the death of the affected employee’s immediate family.

Flexible Spending Account
A Flexible Spending Account (FSA) is a great way for employees to save money to use toward medical and/or dependent care expenses. Every dollar contributed to a FSA is on a pre-tax basis.

Agency Information

Employer: Havelock
Address: 1 Governmental Ave

Havelock, North Carolina, 28532-0368
Phone: 252-463-7171
Website: www.havelocknc.us