Responsibilities

Include, but are not limited to:

• Assist the Team Lead and attorneys with scheduling, coordinating meetings and appointments, and managing deadlines.
• Prepare, organize, and manage documents, including reports, presentations, and client correspondence.
• Facilitate communication across departments to support cross-functional tasks and initiatives.
• Contribute to the enhancement of administrative processes and procedures for increased efficiency.
• Assemble and distribute client welcome and final application packets for immigration cases.
• Handle all aspects of incoming and outgoing mail and coordinate in-person client appointments.
• Assist or oversee the Freedom of Information Act (FOIA) requests and FBI fingerprint submissions.
• Organize and prepare case documents, including creating tables of contents, cover letters, and assembling case files for legal review.
• Maintain and update case tasks within the case management system, ensuring accuracy and timeliness.
• Perform additional administrative duties as required, including handling immigration-related correspondence.

Requirements

The following includes the knowledge, skill, and/or ability requirements necessary to perform this position.

• Bilingual – English and Spanish: required to communicate clearly with Spanish-speaking clients and review Spanish-language documents.
• Associate's degree or 1–3 years of admin/clerical experience (legal or professional services preferred) to ensure familiarity with office workflows and client-facing tasks.
• Strong organizational skills and attention to detail are essential for managing deadlines and maintaining accurate documentation.
• Excellent written and verbal communication; tech proficiency is needed to draft clear communication and use case management systems efficiently.
• Proactive, adaptable team player with a positive attitude to support collaboration and success in a fast-paced, changing environment.
• Committed to the firm’s mission and values, reinforcing our purpose in serving immigrant communities with integrity.

Classification

Hourly, Non-Exempt