As the Community Engagement & Office Assistant, you will support ABC Hopes' mission by assisting with front desk operations, administrative tasks, and social media engagement. This role helps ensure our participants, families, volunteers, and community members have a positive experience while helping us share the impact of our programs with the community.
Description
Community Engagement & Office Assistant
Part-Time | 7 - 10 Hours Per Week
Compensation: $18.00 per Hour
Position Purpose
As the Community Engagement & Office Assistant, you will support ABC Hopes' mission by assisting with front desk operations, administrative tasks, and social media engagement. This role helps ensure our participants, families, volunteers, and community members have a positive experience while helping us share the impact of our programs with the community.
About ABC Hopes
ABC Hopes empowers individuals with intellectual disabilities to contribute to society in a positive manner by providing opportunities that help them reach their full potential.
Our work is guided by values of inclusion, respect, empowerment, community, and personal growth.
Primary Responsibilities
Front Desk & Office Support
- Greet participants, families, volunteers, and visitors in a friendly and professional manner.
- Answer incoming phone calls and assist with general inquiries.
- Help maintain a clean, organized, and welcoming office environment.
- Assist with filing, copying, organizing supplies, and other administrative tasks.
- Support staff with program preparation and special projects as needed.
- Maintain confidentiality regarding participant and organizational information.
Social Media & Community Engagement
- Assist with creating content for Facebook, Instagram, and other social media platforms.
- Take photos and videos during programs, events, and activities when appropriate.
- Create simple graphics using Canva or similar tools.
- Schedule and publish approved social media posts.
- Help highlight participant achievements, program activities, community partnerships, and upcoming events.
- Monitor social media accounts and notify supervisors of messages, comments, or engagement requiring attention.
- Help maintain a positive and professional online presence that reflects the mission and values of ABC Hopes.
Expectations
- Be dependable and arrive on time for scheduled shifts.
- Communicate proactively when questions or scheduling conflicts arise.
- Maintain a positive and professional attitude.
- Represent ABC Hopes with kindness, respect, and professionalism.
- Demonstrate initiative and willingness to learn.
- Work collaboratively with staff, volunteers, participants, and families.
- Support the mission and values of ABC Hopes in all interactions.
Growth Opportunity
This position offers experience in nonprofit operations, community engagement, social media marketing, office administration, and event support while making a meaningful difference in the lives of individuals with intellectual disabilities.
About the Company
ABC Hopes is a non-profit organization serving Riverside, Orange and San Diego Counties. Our mission is to empower individuals with intellectual disabilities to contribute to society in a positive manner by giving them opportunities that develop their social, physical and educational/life skills.
ABC Hopes was established in 2012 by Katie Moore, after feeling compelled to help build a community that provides greater opportunity for her younger brother, Christopher, who was born with Down syndrome.
“As much as we feel we need to provide for our Hopers, our Hopers are providing perspective and bridging the gap for the community as a whole.”
We have partnered with gyms in all our service areas (Corona - Crossfit Proper, Crunch Fitness & Crossfit Lifted South; Placentia - No Limit Personal Training, Vista - Crossfit Trifecta) where we offered weekly workouts for our participants. We continue to offer an in person class at No Limit Personal Training in Placentia for our My Day Counts participants.
When COVID happened - our participants really shut down and did not know why they couldn't go to the gym. And that is how our zoom fitness was born. We still offer twice a week zoom fitness classes, and once a month hybrid (in person and zoom) paint nights.
After operating in Orange County, ABC Hopes moved into Corona. This move has allowed us to expand our services for our participants, with additional fitness classes, an after school program (Extra Innings) and volunteer opportunities. We have named this space the WhereHouse - where we GET FIT, where we HAVE FUN, and where we are FREE TO BE. ❤️