Responsibilities: 

• Frequent telephone and personal contact with perspective/current residents. 

• Initial processing of rental applications and credit reports with recommendations to Site Manager. 

• Maintain the rental waitlist and prepare approval/denial letters to perspective residents. 

• Complete move-in orientation with residents including reviewing rental lease, House Rules, etc. 

• Schedule move ins/outs, rental applicant interviews, and other dates critical to the leasing process. 

• Administrative support tasks such as filing, typing, answering telephones, processing mail, and data entry. 

• Generate reports to assist in management of community assets, expenses, and financial objectives. 

• Process all payables and complete payment of community expenses/bills. 

• Purchase, inventory, and maintain all office supplies. 

• Process delinquent accounts and report activity to Site Manager. 

• Receive and resolve resident requests and concerns. 

• Foster positive working relationships with residents while always maintaining a professional demeanor. 

• Reports directly to the Site Manager. 

• Onsite attendance required / non-remote work.  

Job Qualifications: 

• Basic office skills including typing, filing, and telephone etiquette. 

• Excellent follow-up skills via telephone and email correspondence. 

• Proficiency with Paycom software and Microsoft Office suite preferred. 

• Demonstrated track record regarding work attendance and reporting for work timely. 

• Must adhere to Federal Fair Housing Laws.