Serious Medicine is what we do. Being extraordinary is who we are. Every colleague plays a key role in upholding this promise to our patients and their families.
Shift:
First Shift (United States of America)Neonatal ICU Office Assistant
Shift Details:
First Shift
Full-Time
Serve as receptionist for assigned department(s) for internal and external customers. Provide clerical and general office support for departmental operations. Support external customers, such as patients and their families, as primary responsibility. Support department or office as secondary responsibility.
Required Qualifications:
• High school education or equivalent required.
• Proficient with computers to include keyboarding, basic navigation and use of email applications required.
• Ability to communicate effectively both in verbal and written form required.
• Ability to multi-task required.
• Ability to deal with difficult or challenging customer interactions and escalate to management as appropriate required.
• Ability to work with multi-line phone system required.
• Ability to communicate effectively during escalated situations required.
Preferred Qualifications:
• Prior experience working with customers or patients preferred.
• Experience with Telecommunication system, ComputerLog books, and schedules preferred.
• Experience with general office materials/equipment preferred.
Nebraska Medicine is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, marital status, sex, age, national origin, disability, genetic information, sexual orientation, gender identity and protected veterans’ status.