General Nature of Work

The purpose of this classification is to perform routine
clerical and administrative activities for an assigned division or
department.  

JOB
RESPONSIBILITIES

The following duties are normal for this position.  The omission of specific statements of the
duties does not exclude them from the classification if the work is similar,
related, or a logical assignment for this classification.  Other duties may be required and assigned.

•   Greet visitors: ascertain nature of
  business, direct visitors to appropriate personnel, and records/relays
  messages; initiate and return calls as necessary. 
  
• Perform customer service functions;
  provide information/assistance regarding departmental services, activities,
  procedures, forms, fees, or other issues; responds to routine questions,
  complaints, or requests for service; initiates problem resolution; refers
  complaints/problems to appropriate personnel. 
  
•  Perform data entry functions by keying
  data into computer system: enter, retrieve, review or modify data in computer
  database; verify accuracy of entered data and make corrections; purge old data
  as appropriate; make copies and distribute to appropriate parties; maintain
  copies in department manual files. 
  
• Provide support to recreation
  center/community center staff, program organizers, volunteers, and/or other
  participants. 
  
• Assist with equipment set-up and break
  down for programs/events as needed. 
  
• Enforce rules and regulations of
  center activities to ensure health and safety of participants. 
  
• Monitor facility for cleanliness and
  safety. 
  
• Maintain file system of various
  department records; compile documentation; prepare and set up computerized and
  hardcopy files; sort/organize documents and files documents in designated
  order; retrieve/replace files; shred/destroy confidential or obsolete
  documents; conduct records maintenance activities in compliance with guidelines
  governing record retention. 
  
• Process incoming/outgoing mail and
  packages: sort, organize, open, and/or distribute incoming mail and packages;
  process outgoing mail and packages; coordinate with carrier for pickup. 
  
• Assist department management with
  routine clerical tasks; make phone calls; make copies; receive and sends faxes,
  etc. 
  
• Prepare, compile, or complete various
  forms, report, correspondence, log, or other documents. 
  
• Receive various forms, reports,
  correspondence, logs, phone lists, policies, procedures, directories, reference
  materials, or other documentation; review, complete, proofread, process,
  forward or retain as appropriate. 
  
• Communicate with supervisor, City
  employees, the public, and other individuals as needed to coordinate work
  activities, review status of work, exchange information, or resolve problems. 
  
• Operate a personal computer, general
  office or other equipment as necessary to complete essential functions, to
  include the use of word processing, spreadsheet, database, or other system
  software. 
  
• Available to work days, evenings, and
  weekends  
  
• Perform
  other related duties as assigned. 
  

KNOWLEDGE, SKILLS, and ABILITIES

• Ability to determine, calculate,
  tabulate, or summarize data/information.
  
• Ability to perform subsequent actions
  in relation to these computational operations.  
  
• Ability to provide guidance,
  assistance, and/or interpretation to others regarding the application of
  procedures and standards to specific situations. 
  
• Ability to operate, maneuver and/or
  control the actions of equipment, machinery, tools, and/or materials used in
  performing essential functions. 
  
• Ability to utilize a wide variety of
  reference and descriptive data and information.             
  
• Ability to perform addition,
  subtraction, multiplication, and division; the ability to calculate decimals
  and percentages; the ability to utilize principles of fractions; and the
  ability to interpret graphs. 
  
•  Ability to carry out instructions
  furnished in written, oral, or diagrammatic form.  Involves semi-routine
  standardized work with some latitude for independent judgment concerning
  choices of action. 
  
• Ability to exercise judgment, decisiveness and
  creativity in situations involving a variety of generally pre-defined duties
  which are often characterized by frequent change. 

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Requirements

MINIMUM QUALIFICATIONS

High school
diploma or GED equivalent; prefer Associates Degree with major coursework in
business administration or related field; three years of increasingly
responsible administrative/secretarial experience involving frequent public
contact and/or combination of training and experience.  Must have a valid State driver’s license.

ADA Requirements:

Individuals applying for the posted position
must be able to perform the essential functions of the position with or without
a reasonable accommodation.

Physical Requirements: This
position classifies the physical exertion requirements as sedentary work
involving lifting no more than 10 pounds at a time and occasionally lifting or
carrying articles like docket files, ledgers, and small tools. Although a
sedentary job is defined as one which involves sitting, a certain amount of
walking and standing is often necessary in carrying out job duties. Jobs are
sedentary if walking and standing are required occasionally, and other
sedentary criteria are met. 

 Environmental Factors: Essential
functions are regularly performed without exposure to adverse environmental
conditions.

Benefits