Posted 1w ago

Office Assistant / Service Coordinator

@ Generator Supercenter of Annapolis
Annapolis, Maryland, United States
$18-$22/hrOnsiteFull Time
Responsibilities:answering calls, scheduling appointments, coordinating inspections
Requirements Summary:Provide phone-based customer service, schedule and coordinate sales and service appointments, manage permits and inspections, maintain customer records, and perform administrative/data-entry tasks. Proficiency with Microsoft Excel required.
Technical Tools Mentioned:Microsoft Excel
Save
Mark Applied
Hide Job
Report & Hide
Job Description
Benefits:
  • 401(k)
  • 401(k) matching
  • Bonus based on performance
  • Dental insurance
  • Health insurance
  • Paid time off
About Us

We are a busy, fast-paced generator installation and service company specializing in residential standby generators. As a certified Generac dealer, we provide generator sales, installation, permitting, inspections, and ongoing service throughout Maryland. We pride ourselves on delivering exceptional customer service and maintaining strong relationships with our customers.

Position Summary

We are seeking a highly organized and customer-focused administrative assistant to join our team. This position plays a critical role in supporting daily office operations, communicating with customers, scheduling appointments, helping coordinate inspections, and assisting with administrative tasks. The ideal candidate is friendly, patient, detail-oriented, and able to thrive in a fast-paced environment.

Responsibilities

• Answer incoming phone calls and assist customers professionally and courteously
• Contact leads and schedule appointments for sales estimators
• Coordinate and schedule service appointments
• Pull permits and assist with permit tracking for various Maryland counties
• Schedule and coordinate inspections with local jurisdictions
• Maintain accurate customer records and documentation
• Communicate effectively with customers, field staff, inspectors, and office team members
• Assist with data entry, spreadsheets, and general administrative duties
• Support day-to-day office operations and collaborate closely with team members

Qualifications

• Strong customer service and communication skills
• Professional, patient, and friendly phone demeanor
• Excellent organizational and multitasking abilities
• Strong attention to detail
• Proficiency with Microsoft Excel and basic computer applications
• Ability to work independently while contributing to a team environment
• Scheduling or administrative experience preferred, but we are willing to train the right candidate
• Experience in construction, home services, or permitting is a plus

Schedule

• Monday through Friday, 8:30 AM – 4:30 PM
• Occasional weekend lead follow-up and scheduling may be required

Benefits

• Paid vacation time
• Medical, dental, and vision insurance
• Supportive team environment
• Training and growth opportunities

Compensation: $18.00 - $22.00 per hour

Join The Generator Supercenter Family  – Here it’s not just some catchy phrase; it’s a lifestyle. We’re looking for amazing people who believe in helping others, through the sales, installation, and maintenance of whole home generators that empower our customers with peace of mind, security, and freedom.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Generator Supercenter Corporate.




Flexible Scheduling


Competitive Compensation


Career Advancement Opportunities