1. Receives all visitors in an efficient, professional and courteous manner.
2. Answers telephones in a pleasant and courteous manner, using Provides primary administrative support to the Director. This includes correspondence, calendar, mail, and other duties as assigned.
3. Designs and implements data collection forms for monitoring and analysis and prepares reports for the Director, Finance Department, Payroll, Tenet Post-Acute and Home Health, and the Center for Medicare and Medicaid Services as needed.
4. Uses good judgment in screening calls, responding to inquiries and/or routes calls as appropriate.
5. Maintains and/or supervises maintenance and archiving of all patient medical files.
6. Handles a variety of special projects, as assigned, which may be long term or short-term projects including maintenance of the Administrative Manual.
7. Coordinates work to achieve maximum productivity and efficiency, demonstrating ability to recognize and establish priorities.  Seeks advice from the Director when needed for prioritization of duties.
8. Responsible for the maintenance of Agency equipment and ordering of office and medical supplies.
9. Actively participates in the training of new employees regarding office hardware, POS devices, documentation requirements including daily activity log and Kronos.
10. Responsible for patient registration, charges, financial data and correspondence.
11. Submits and supervises the submission of required medical information to physicians and tracks follow-up to ensure orders are signed timely.
12. Assists the business office with billing irregularities and discrepancies.
13. Actively works to develop and ensure quality of care and adherence to standards of care as outlined by regulatory agencies and policy.
14. Other duties as assigned.

• Post High School Vocational/Specialized Training.
• Sufficient experience in an with similar fiduciary responsibilities.
• Experienced in Word, Excel (and its use of formulas), PowerPoint, Publisher, and Outlook Calendar.
• Excellent interpersonal communication and problem-solving skills
• Knowledge of statistics, data collection, analysis, and data presentation

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Desert Care Network serves the healthcare needs of the Coachella Valley and Morongo Basin regions in Southern California with three hospitals Desert Regional Medical Center in Palm Springs, JFK Memorial Hospital in Indio and Hi-Desert Medical Center in Joshua Tree. The hospital network provides advanced care with services such as comprehensive stroke care, a cancer center, a Level 1 Trauma Center and the only Level 3 Neonatal Intensive Care Unit (NICU) in the Coachella Valley. Desert Care Network is committed to healthcare equality. Join our team!

Hi-Desert Home Health and Hospice Hospital is committed to providing exceptional patient care in a supportive and collaborative environment. As a member of our team, you will have the opportunity to work with advanced technology and be part of a healthcare community dedicated to making a positive impact on the lives of our patients.

At Hi-Desert Home Health and Hospice, we understand that our greatest asset is our dedicated team of professionals. That’s why we offer more than a job – we provide a comprehensive benefit package that prioritizes your health, professional development, and work-life balance. The available plans and programs include:

• Medical, dental, vision, and life insurance
• 401(k) retirement savings plan with employer match
• Generous paid time off
• Career development and continuing education opportunities
• Health savings accounts, healthcare & dependent flexible spending accounts
• Employee Assistance program, Employee discount program
• Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder & childcare, auto & home insurance

Note: Eligibility for benefits may vary by location and is determined by employment status