The Office Assistant is responsible and accountable for the maintenance of health records and mail processing. In this capacity, the employee organizes and maintains a system of health files, patient payments, and patient correspondence, and oversees incoming/outgoing mail. The employee is expected to exercise good judgment and confidentiality and function independently.

Duties/Responsibilities

• Separate mail; distribute to correct departments or person
• Open, scan, and send out all mail regarding claims (medical records, appeals or denials)
• Scan and send out patient correspondence
• Open and separate insurance and patient checks
• Prepare all checks for deposit (stamp and deposit slip)
• Print and mail medical records
• Make daily trips to the post office for mail pick up and delivery
• Manage all files and records with confidentiality and attention to detail
• Perform general office clerk duties and errands.