HiringCafe
Posted 6d ago

Office Coordinator

@ Palmer Bus Service
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Shakopee, Minnesota, United States
OnsiteFull Time
Responsibilities:answering phones, coordinating schedules, communicating concerns
Requirements Summary:Supporting terminal operations: answering phones/radios, customer service to parents/districts/drivers, assisting with routing and scheduling, maintaining driver files, and obtaining a Minnesota CDL with Passenger, School Bus, and Air Brake endorsements within 90 days.
Technical Tools Mentioned:Google Drive, Two-way radio, phones
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Job Description

Description

Office Coordinator – Job Description

Overview: The Office Coordinator plays a key role in the smooth operation of our terminal site, supporting the Site Manager, drivers, and school districts while providing excellent customer service. This is a dynamic role with opportunities to assist in routing, scheduling, and daily transportation operations.

Requirements

Key Responsibilities:

  • Answer phones and two-way company radios. 
  • Provide professional and courteous service to parents, school districts, drivers, monitors, and external contacts. 
  • Assist the Site Manager with routing, scheduling, and coordinating daily operations, including extracurricular activities and special education/early childhood transportation. 
  • Communicate with parents, drivers, and aides regarding issues and concerns.
  • Help ensure all driver files and required training are documented and up-to-date.
  • May cover school bus routes or assist with vehicle cleaning (internally & externally) as needed.
  • Perform other duties as assigned to ensure the terminal runs efficiently.  

Requirements / Qualifications:

  • Ability to schedule and prioritize work effectively.
  • Proficiency with phones, two-way radios, computers, Google Drive, and internet-based tools.
  • Possess or be able to obtain a valid Minnesota Commercial Driver’s License (CDL) with Passenger, School Bus, and Air Brake endorsements within 90 days of employment 
  • Strong written, verbal, and customer service communication skills.
  • Problem-solving skills and ability to work in a fast-paced environment.
  • Proficiency in reading, writing, grammar, and mathematics.
  • Ability to develop and maintain effective working relationships at all levels.
  • Self-starter with strong organizational and multitasking skills.
  • Ability to exercise confidentiality, tact, diplomacy, and independent judgment.  

Why You’ll Love This Role:

  • Dynamic, fast-paced environment with a variety of tasks.
  • Opportunity to work closely with drivers and school districts.
  • Chance to grow professionally while obtaining a CDL with S and P endorsements.