Secretary - Receptionist: Architect of First Impressions and Frontline Connection

Location: Ferguson Middle School

Status: 12-Month Operation (260-Day Work Calendar) | Support Staff | Non-Exempt (FLSA)

Work Schedule: 8 Hours Per Day (Shift times may vary slightly based on building needs)

The Opportunity: Anchoring the Frontline of Our Campus

In Ferguson-Florissant, we believe that the journey to student success begins the very moment a family calls our number or walks through our front doors. We are seeking a highly organized, deeply empathetic, and quick-thinking Secretary - Receptionist to join our middle school team for this "New Chapter."

In this fast-paced role, you aren't just answering phones�you are the primary ambassador for our public pride. You will manage the daily flow of the front lobby, handle heavy call volumes with grace, protect campus security through meticulous visitor tracking, and provide essential administrative support to our secretarial staff. If you thrive under pressure, love connecting with people, and want to keep our school running safely and smoothly, your next chapter starts here.

Role Summary

The Secretary - Receptionist serves as the central point of contact for all visitors, families, and phone inquiries at the middle school level. Reporting directly to the Building Principal, this position is responsible for greeting guests, routing high-level telephone traffic, assisting with late student arrivals, and maintaining building safety logs. Additionally, you will utilize office technology to manage overflow administrative projects and execute emergency communication protocols when critical situations arise.

Why You'll Succeed (Qualifications)

• Educationally Prepared: High School Diploma or its equivalent required.
• The Empathic Professional: Outstanding active listening and human relations skills, with a proven ability to project warmth, patience, and deep empathy for all callers and visitors.
• Tech & Administrative Savvy: Solid command of basic secretarial skills, including proficient computer usage, digital logging, and familiarity with modern phone consoles and office tools (e.g., postage meters).
• Calm Under Pressure: A proven track record of maintaining an incredibly calm, professional demeanor during stressful situations and managing multiple tasks simultaneously within tight, high-energy timeframes.
• Systems Mindset: Strong organizational awareness, with the ability to quickly master the district's organizational structure, building personnel, and student support policies.
• Reliable Connector: Exceptional attendance and a strong command of the English language are required to ensure uninterrupted frontline coverage and clear, accurate message routing.

Your Impact (Key Duties)

• Public Relations & Welcoming: Greet all visitors warmly, project a positive impression of the school, and accurately direct guests to the correct offices, staff members, or departments.
• Communications Command: Respond rapidly and accurately to a high volume of building phone calls, take precise messages, and route inquiries to the appropriate personnel or students.
• Safety & Security Stewardship: Maintain an accurate, daily log of all visitors to the building and process materials/deliveries arriving from the public.
• Student & Family Support: Assist with the check-in process for late student arrivals, ensuring a welcoming and efficient transition into the school day.
• Emergency Response Readiness: Act as a critical line of defense during urgent situations (e.g., inclement weather days or building emergencies), relaying vital information and calling for emergency support using district policy as your guide.
• Administrative Project Support: Effectively use computer software to assist the school's secretarial staff with overflow typing, data entry, and special organizational projects.
• Information Synthesis: Notice patterns and understand valid relationships between seemingly unrelated pieces of front-office information to proactively update appropriate building supervisors.

Your Leadership Partners

• Primary Support: Building Principal & Lead Building Secretary
• Collaborative Team: Assistant Principals, School Counselors, Attendance Clerks, and Campus Security Personnel

The Logistics of Your Success

• Classification: Support Staff | 12-Month Year-Round Position.
• Work Calendar: 260-day calendar, 8 hours per day.
• Work Setting: Dynamic, high-activity front office environment.
• Physical Readiness: Must have the fine motor skills required for continuous computer/phone use and the sensory ability to accurately distinguish various voices in a bustling office setting.
• Compensation: Based on experience and alignment with OP1 salary schedule
• Benefits: Full-time Eligibility (Medical, Dental, Vision, Life Insurance, & PEERS Retirement).

The FFSD Advantage: Total Rewards & Support

We don't just hire office staff; we invest in the foundational gatekeepers of our school culture.

• Stability & Career Growth: Year-round, stable employment within a supportive, mission-driven school district environment.
• Health & Heart: 100% district-paid medical, dental, and vision options, plus priority access to our dedicated Ferg-Flor Care district health clinic for your personal wellness.
• Time to Recharge: Access to paid vacation days, earned sick leave, and paid district holidays.
• Future Security: Safe enrollment and participation in the secure PEERS public retirement system and district-provided Life Insurance.

About Our District

The Ferguson-Florissant School District is fiercely committed to the "New Chapter" of operational excellence. We serve 10,000 scholars across preschool through 12th grade, and we recognize that our front offices tell the very first story of how much we value our families. Join us in leading a front office team that ensures our community experiences excellence from their very first step inside.

Hiring Timeline

• Application Deadline: June 28, 2026

Ready to be the voice and welcoming face of our middle school? Apply online today!