Crawford & Boyle, LLC is a criminal defense and family law firm with two locations in Monroe and Lawrenceville, Georgia. We are looking to fill a receptionist/client intake specialist position at our Lawrenceville Office.

Responsibilities

• Be the first point of contact with customers looking for an attorney.
• Work with other staff members in answering phones and providing overlapping coverage for other legal assistants.
• Handle calls with empathy, and enter information accurately into the client intake system.
• Have a high school diploma and preferably a 2-year college degree, or relevant work experience. Prior office experience is preferred.
• Attention to detail is very important.
• Experience working with a multiline phone system.
• Attention to detail, problem-solving skills, strong organizational skills, and the ability to work independently and accomplish tasks.
• Valid driver’s license and own transportation required.
• Spanish language ability is preferred, but not required.
• Ability to follow directions.
• Monday-Friday, 8:30 am-5:00 pm.

Qualifications

• Exhibits working knowledge of Microsoft Office and basic computer skills
• Comfortable taking telephone calls and mitigating stressful situations
• Displays impeccable interpersonal, time management, organizational, and customer service skills
• At least one year of receptionist or administrative assistant, experience, or similar preferred
• High school diploma, G.E.D. or equivalent

Compensation

$18 - $20 hourly

About Crawford and Boyle, LLC

Crawford & Boyle, LLC, is a criminal defense and family law firm with offices in Monroe and Lawrenceville.