About the Department

Make a Difference in Your Community

St. Louis County's Department of Revenue seeks an Office Services Representative to join their Collector of Revenue team. This position will perform a wide range of office support functions.

Why Work with Us?

Competitive Average Salary: Typical starting salary range is between $16.01 - $19.21 per hour, based on your qualifications
Comprehensive Benefits: Enjoy a robust benefits package and generous Paid Time Off (PTO). Learn more about St. Louis County benefits: Saint Louis County Employee Benefits
Public Service Loan Forgiveness: We participate in this program to support your financial future. Learn more about the program: Public Service Loan Forgiveness | Federal Student Aid

Position Duties

Essential Function Examples

Receive, open, sort and distribute U.S. and interoffice mail.
Respond to inquiries and provides information and assistance to the general public in person, by telephone or by mail in matters as mandated by individual County Department concerns.
Assists with providing tax waivers for personal property tax inquiries.
Performs routine account maintenance on tax accounts.
Provides documentation such as tax receipts or other tax records upon request.
Assist with organizing invoices and payments for internal processing.
Monitor, maintain and update reports, logs, lists, spreadsheets and databases.
Input information from forms and other source documents to establish and update records.

Marginal Function Examples

Maintain files and records.
May provide assistance or backup to other staff as needed.
Perform other duties as required or assigned.

Minimum Qualifications

Equivalent to a high school diploma
The work rules for the Department of Revenue require all employees, whether they reside in St. Louis County or elsewhere, to remain current in the payment of their personal and real property taxes

Preference may be given to applications as follows:

Experience in public sector or government
Experience in financial fields

Other Qualifications

SELECTION AND APPOINTMENT: A selection committee will evaluate the qualifications of each applicant which will include recentness and appropriateness of the applicant's education and experience, answers to the supplemental questions, results of employment references investigated, and any other appropriate information available.

The selection committee will admit to the interview only those persons who possess the most job-related qualifications and may establish admittance criteria beyond the minimum qualifications stated above. The interview will comprise 100% of the applicant's earned grade. A candidate must earn a qualifying grade of 70 or more on the interview to be eligible for appointment. After initial interviews with the selected candidates are conducted, an email will be sent to the address on file with instructions on how to complete and submit a Conviction Questionnaire. Candidates have 3 days to complete the required questionnaire.

The five top ranking candidates, based on the final grade, will be certified to the Department Director/Appointing Authority who will make the final decision.

All applicants conditionally offered a merit position will be required to submit to urinalysis to screen for illegal drug use prior to appointment. Screening will be performed by a reputable clinical laboratory. The cost of screening will be covered by the County.

HOW TO APPLY: Applicants interested in applying for this position should visit our website atwww.governmentjobs.com/careers/stlouis. We only accept on-line applications.

EQUAL EMPLOYMENT OPPORTUNITY POLICY: The policy of the Civil Service Commission of St. Louis County is to support fair and equitable employment opportunities for all persons regardless of race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, marital status, veterans' status or political affiliation. Call the Division of Personnel at (314) 615-5429 for more information on this policy.
St. Louis County
Division of Personnel, 7th Floor
Clayton, MO 63105
(314) 615-5429
Relay MO 711 or 800-735-2966
An Equal Opportunity Employer
Fax: (314) 615-7703
www.stlouiscountymo.gov

Benefits

St. Louis County offers its employees many excellent benefits with paid medical insurance, 20 days of PTO (paid time off) the first year and increasing with seniority, and 11-12 paid holidays. Employees hired for full time employment will participate in the St. Louis County retirement plan where they contribute 4% of their salary to the defined benefit plan with vesting after 7 years. Other benefits include: paid life insurance, a credit union, 457 Deferred Compensation Plan, pre-tax premium pay plan, dependent care and medical expense reimbursement plans, and short and long term disability insurance.

In addition to these benefits, as of January 1, 2023, St. Louis County approved up to 480 hours of paid parental leave for eligible employees welcoming new children, either by birth or adoption. The employee can also take up to 80 hours of leave for prenatal care and up to 80 hours for care of the child within the first year.

Please click https://stlouiscountymo.gov/saint-louis-county-missouri-careers/competitive-benefits/to view all of our benefits.

Supplemental Questions

Do you have a high school diploma or an equivalency (GED)?

Are you current in the payment of your personal and real estate property taxes?

Do you have work experience in the public sector?

Do you have work experience in the government sector?

Briefly describe your experience working in financial roles or with financial processes.

If you don't have any related work experience, please respond with NA.

Please provide any previous work experience you have had with St. Louis County Government including roles you held and the dates of employment. Further, please explain the reason(s) for your departure from the organization.

If this does not apply to you, simply enter N/A.

Required Question

Agency Information

Employer: St. Louis County
Address: 41 South Central

7th Floor

St. Louis, Missouri, 63105
Phone: 314-615-5429
Website: http://www.stlouiscountymo.gov