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Posted 7h ago

Office Specialist

@ ATI Physical Therapy
Pewaukee, Wisconsin, United States
OnsiteFull Time
Responsibilities:scheduling patients, verifying benefits, collecting payments
Requirements Summary:Front office administrative experience with patient intake, scheduling, benefit verification, billing support and point-of-service collections; high school diploma and 1+ year admin experience required; Microsoft Office proficiency.
Technical Tools Mentioned:Microsoft Office
Job Description
Overview

This position serves as the front office point of contact for business ancillary service locations and is responsible to ensure timely and accurate responses to the client requests. Individual is responsible for the clinical administrative functions of patient intake, scheduling, and registration, and clinic-based activities required to ensure accurate billing and claims.


Responsibilities

• Manages front desk through excellent customer service with the ability to multitask, including working in two simultaneous practice management systems
• Manages and facilitates patient scheduling, intake, check in processes
• Responsible for completing benefit verifications timely and accurately
• Responsible for ensuring charges and documentation are completed timely and delivered to the client
• Responsible for point of service (e.g. copay) collection
• Keeps clinic stocked appropriately as needed


Qualifications

Minimum Education
Required:
• High School diploma or equivalent
Preferred:
 
Minimum Experience
Required:
• 1 or more years in an administrative position 
•  
Preferred:
• Previous health care office experience
• Previous medical billing and coding 
• Knowledge of benefit verification and authorization 
 
Knowledge Skills and Abilities
• The ability to communicate effectively and professionally 
• Proficient with Microsoft Office Suite
• Bilingual language skills in some clinics preferred 

Role Status

No