Overview
Provide exceptional customer service and support of Business Online Banking products and services. Provide support to customers.
Responsibilities
- Assist with implementing and enrolling customers into the Bank’s online services.
- Provide support to our business customers with cash management services such as wire transfers, ACH origination, bill pay, and remote deposit capture.
- Consistently display professionalism in actions, adherence to dress code and attendance, be ready to begin each day according to your assigned schedule. Complete all BVS online compliance training courses within end of quarter in which it is assigned.
- Must comply with applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control, in addition to all company policies.
- Other duties as assigned.