The purpose of the Operations Lead (OL) is to partner with his/her Assistant General Manager in the execution of all daily operations to ensure a seamless hospitality experience. The OL is a positive servant-leader with exceptional work ethic, grit, and a passion for hospitality. He/She is a dependable, conscientious team-player who constantly strives for excellence.
Description
Our ideal OL is highly competent, emotionally intelligent, and thrives in collaborative, high-energy, customer-facing, hands-on environments. He/she has a strong desire to grow with Roam and develop as a leader. As a self-starter, he/she takes initiative to ensure the highest quality experience for the customer and puts the needs of the team ahead of his/her own. Conversational and engaging, this person can easily connect with others, remain calm and collected under pressure, and moves quickly to solve problems in order to serve others better. Above all, the Operations Lead fosters emotional connections with his/her team, members & guests, crafts remarkable experiences, and creates inspiring environments.
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About the Company
Designed to reinspire work and meetings, Roam is a comprehensive work, meet and office solution with eight locations in Metro Atlanta, one in Dallas, TX, and one in Greenville, SC. Month-to-month memberships, private offices and technology-equipped meeting rooms accommodating 2 to 250 people allow small businesses and large corporations alike to work productively and with flexibility in design-enhanced environments.
Our story is centered on a counter-cultural approach to business and a people-first mentality that’s activated in our desire to partner with stakeholders through the delivery of hospitality for the purpose of impacting lives.