The position of Operations Manager at Arvato demands expertise in initiating requisitions for our high-tech warehouse, particularly concerning data center equipment. The ideal candidate must demonstrate a thorough understanding of the customer requisition process, ensuring adherence to safety, quality, reliability, and cost objectives. Additionally, they will be responsible for overseeing the front-end staff involved in this process, necessitating strong leadership and organizational skills to ensure seamless operations. This position requires a strong customer-facing presence and a comprehensive understanding of end-to-end operational processes, from requisition through fulfillment. 

YOUR TASKS 

• Execute all business review preparation, responsible for all action logs and items resulting from business reviews. 


• Serve as a key communication link between operations and all customers. 


• Create or use existing metrics to verify that the operation is under control. 


• Active management of production, quality, technical, and communication issues. 


• Monitor/adjust process as needed to meet production schedules, due dates, priorities, shipping requirements, and volume peaks. 


• Drive continuous improvement in all areas. 


• Maintain production, quality, reliability, and safety requirements. 


• Provide support and training on the Company policy to employees. 


• Work with engineering, operations, and client services to analyze new job requirements. 


• Recommend measures to improve production methods, equipment performance, and product quality. 


• Develop employees by conducting performance reviews and training as required. 


• Hiring, evaluating, conducting disciplinary actions, and performance counseling. 


• Monitoring time and attendance records. 

YOUR PROFILE 

• Experience developing, motivating, and leading cross-functional teams. 


• Customer service and operational experience. 


• Proven leadership capabilities with the ability to interact easily with individuals at all levels and functions, both within and outside the organization. 


• Must be motivated, analytical, and articulate. 


• Proactive in driving improvement processes. 


• Excellent communication skills. 


• Bachelor’s Degree or equivalent work experience required. 


• Must possess the ability to function in a high-pressure, fast-moving environment. 


• Divided between the office setting and the operations environment. 


• Experience in a high-tech distribution center environment. 


• Ability to commute or relocate to: 310 Velocity Way, Shepherdsville, Kentucky 40165.

WE OFFER 

• Medical, Dental, Vision, Life Insurance, and Disability Pay. 


• 401(k) with company matching up to 6%. 


• Paid Time Off, including paid holidays. 


• Flexible Spending Accounts. 


• Voluntary benefits such as legal and financial assistance, pet insurance, and more. 


• Employee Assistance Program. 


• Ongoing employee development opportunities including tuition reimbursement, scholarships, and training. 


• Commuter benefits. 


• Employee engagement activities.