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Posted 6d ago

Operations Manager

@ Alter Behavioral Health
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Dana Point or San Juan Capistrano or Capistrano Beach or Irvine or San Diego
$85k-$100k/yrFieldFull Time
Responsibilities:overseeing operations, managing staff, ensuring compliance
Requirements Summary:Multi-site operations leader with 5+ years progressive operational experience in healthcare/residential care, 2+ years supervising managers, knowledge of DHCS/DSS/Joint Commission, budget management, CPR/First Aid and Live Scan clearance required, valid CA driver’s license.
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Job Description

Operations Manager | Orange County



Alter Behavioral Health is an adult mental health treatment provider with a network of upscale inpatient residential facilities in Orange County and San Diego.




  • Schedule: Full-Time | Monday – Friday, 8:30 AM – 5:00 PM (Flexibility required to support 24/7 operations)

  • Competitive Compensation: $85,000 - $100,000 Annually DOE

  • Location: You will oversee multi-site operational functions across our Orange County residential facilities located in Dana Point, San Juan Capistrano, Capistrano Beach, Irvine and San Diego.

  • Comprehensive Benefits: Medical, dental, and vision insurance with employer contribution | 401(k) with employer match up to 6% | PTO & CA Paid Sick Leave | Gym membership/wellness reimbursement (up to $50/month) | Ongoing training and leadership development opportunities



Drive Efficiency. Lead the Floor. Ensure Multi-Site Integrity.



At Alter Behavioral Health, the Operations Manager is the dedicated leader responsible for the excellence and consistency of residential operations across multiple facilities. You will supervise floor-level leaders (Care Path Managers, Operations Leads) and ensure all daily procedures, client safety measures, and compliance standards are rigorously maintained.



This crucial management role is essential for translating strategic directives into high-quality, compliant daily care and maintaining a highly effective residential environment.



What You’ll Do



Residential Management & Oversight




  • Oversee and ensure consistent execution of daily residential schedules, routines, and policies across assigned facilities.

  • Manage overall client capacity, census management, and bed utilization in collaboration with Admissions.

  • Optimize operational workflows for admissions, discharges, client logistics, and shift transitions.

  • Serve as the high-level operational contact for facility issues, escalating maintenance or safety concerns to the Director of Facility Operations.



Staff Leadership & Development




  • Provide direct supervision, coaching, and performance management to Care Path Managers and Operations Leads.

  • Manage staffing levels, ensure adequate shift coverage, and authorize time-off requests.

  • Oversee compliance with staff training requirements and competency standards (CPR, CPI, etc.).

  • Lead regular operational meetings to drive accountability and alignment among residential leadership.



Compliance & Quality Assurance




  • Conduct routine, comprehensive operational and documentation audits of residential sites to ensure compliance with DHCS, DSS, and Joint Commission standards.

  • Ensure immediate and accurate reporting and follow-up on all critical incidents and facility-level concerns.

  • Implement corrective action plans based on audit findings or quality improvement initiatives.

  • Maintain a state of constant audit readiness across all managed facilities.



Logistics & Resource Management




  • Oversee operational budget expenditures related to residential supplies and non-clinical resources.

  • Coordinate logistics for essential operational needs, including internal moves, supply distribution, and equipment readiness.

  • Work closely with the Facilities team to ensure timely completion of work orders and preventative maintenance.