Posted 3w ago

Operations Manager

@ AMPORTS
Jacksonville, Florida, United States
OnsiteFull Time
Responsibilities:Manage customers, Lead staff, Schedule labor
Requirements Summary:Manages terminal activities, staff supervision, scheduling, budgets, safety, and production goals; associate degree or related experience; strong communication and problem solving.
Technical Tools Mentioned:Microsoft Excel, Microsoft Word, Email, Database
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Job Description

Position Title: Operations Manager 

JOB DESCRIPTION 

Summary/Objective  

Manages terminal activities including customer relations, scheduling, employee relations, budgets, staffing, safety, and daily/monthly/yearly production goals. 

Essential Functions 

  • Operates as the main contact with the customers. 
  • Manages a team of supervisors and operator's staff. 
  • Schedules labor and adjust as business needs fluctuate. 
  • Accomplishes daily tasks and partners with the general manager in managing operations. 
  • Manages and oversees yard planning. 
  • Interviews and selects team members for hire. 

Competencies 

  • Effective communicator in listening, writing, and verbal.  
  • Must be detail oriented.  
  • Ability to solve problems.  
  • Ability to work as a team.  
  • Ability to organize and prioritize competing responsibilities.  
  • Punctual and dependable person. 
  • Ability to lead a team. 

 

Supervisory Responsibility 

This position has direct reports. 

Work Environment 

Well-lighted, heated, and/or air-conditioned indoor office, production setting, outdoor/indoor shop environment, or enclosed vehicle with adequate ventilation and protection from extreme weather conditions. 

Physical Demands 

Light physical activity performing non-strenuous daily activities of an administrative or production/technical nature. Manual dexterity is sufficient to reach and handle items. 

Position Type/Expected Hours of Work 

This is a full-time position. Days and hours of work are primarily 8 hours each day, Monday through Friday on a day shift. This position often requires overtime. 

Travel 

Minimal overnight travel (up to 10%) by land and/or air. 

Required Education and Experience 

Associate degree (AA) or equivalent from two-year college or technical school; or six months to one-year related experience and/or training; or equivalent combination of education and experience. 

Preferred Education and Experience 

Bachelor's degree (B. A.) from a four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience. 

Computer Operations 

Intermediate personal computer skills, including electronic mail, routine database activity, word processing, spreadsheet, graphics, etc. 

Work Authorization/Security Clearance 

Must be able to obtain a TWIC badge (Transportation Working Identification Card). 

Other Duties 

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.