Posted 1w ago

Operations Manager

@ Budget Car and Truck Rental of Birmingham
Birmingham, Alabama, United States
OnsiteFull Time
Responsibilities:overseeing operations, managing fleet, coaching team
Requirements Summary:Must be 18+, have a good driving record and 2+ years management/customer service experience. Responsible for overseeing operations, managing fleet and inventory, using counter control systems, coaching and training staff.
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Job Description

Description

Description

Budget Car and Truck Rental has an opening on our airport team for an Operations Manager. The position will be overseeing a department at our airport facility for our rental operations. Managers are responsible for ensuring effective operations of the department and effective leadership of the team.   

What you will get:

Benefits, including PTO, holiday pay, health, dental, vision, and 401K

Bonus opportunity and growth potential

Requirements

  Job Duties:

  • Oversee and ensure proper function of operational departments
  • Manage fleet and product flow to match customer need and reservation schedule
  • Operate the computer counter agent control system (open and close rental contracts, contract modification, print and update manifest etc.)
  • Track and maintain daily inventory both physical and computerized
  • Promote and sell coverage and upgrades (additional insurance, GPS, rental car upgrades, etc.)
  • Opening and closing procedures, safeguarding security measures
  • Perform office duties: answering phones, ordering supplies, photocopying, and handling routine      inquires, etc.
  • Prepare reports and document daily work activities
  • Address customer inquiries (explanation of charges, vehicle damages, directions, etc.)
  • Support a team environment by assisting other agents, locations and/or other areas when needed
  • Coach and educate team members as needed
  • Train, supervise and motivate team members

 Requirements:


Must be 18+

Good driving record

At least 2 to 5 years management and customer service experience