Operations Manager

We are searching for an experienced Operations Manager at our Indianapolis DC facility. 

Primary Duties and Responsibilities: 

Operations Manager (Multiple Roles)

 
This is an onsite role based in Whiteland, IN Distribution Center.

D&H is growing! Join 100+ year old Employee-Owned technology
distributor, offering end-to-end solutions for today's resellers, retailer, and
the clients they serve across the SMB and Consumer markets.

• We are empowered by our employee co-owners who provide the
  industry’s best service, and we promote a collaborative culture.
• We offer an Employee Stock Ownership Plan, 401k, Paid Time Off,
  Medical, Prescription, Dental and Vision benefits as well as Gym
  Reimbursement, Work from Home Reimbursement, Employee Purchase Program, Tuition
  Assistance and much more!
• As a D&H Co-Owner you receive numerous discounts on services.
• We feel strongly about giving back to the community and promoting
  sustainable, eco-friendly business practices.

Summary

 
The
Operations Manager provides leadership, management, and effective communication
to both customers and co-owners, while meeting operational and financial
goals.  Manages daily warehouse operations within
assigned functional areas, ensuring execution of operational plans,
productivity, and adherence to safety and quality standards. The successful person will be
able to drive operational performance at the site level, focusing on
productivity, quality, and cost metrics.

They
will do this while maintaining the receiving, warehousing, and distribution
operations with the established policies, practices and procedures during
assigned shift, multiple roles and shifts are available. Those same
policies and procedures need to be reviewed from a continuous improvement lens
– and the Operations Manager should champion any improvements. We value a
diverse culture at D&H and the successful individual should be able to
interact and build strong relationships with internal and external
customers.  Our leaders drive our culture
and this leader will need to demonstrate servant leadership that encourages
change and creative problem-solving.

Responsibilities

• Oversee operational and personnel activities in the facility and ensure the safe, clean and efficient operation of the site
• Hire, train, develop and evaluate staff effectively, consulting with the HR team as needed
• Maintain work schedules and work assignment
• Ensure time and attendance is properly maintained, monitored and approved in a timely manne
• Ensure efficient utilization of all equipment and the coordination of maintenance needs 
• Maintain and model the 5S Workplace Organization standard; ensure all safety procedures and policies are followed 
• Partner with staff to manage and always maintain appropriate stock
• Ensure compliance with specified contract metrics 
• Maintain high standards of operational efficiency
• Ensure quality management system procedures are implemented throughout functional groups  
• Focus on productivity, quality and safety requirements in accordance with company needs and customer requirements 
  
  

• A minimum of in a supply chain, warehousing or distribution
  environment
• 3-5 years managerial/supervisory experience
• Proven track record of the ability to mentor and develop supervisors.
• Safety Management Experience
• Bachelor's or Master's degree preferred
• Inventory Control knowledge.
• Analytical reporting skills
• Lean, Six Sigma and Continuous Process Improvement knowledge and experience
• Experience in an AS9100 or ISO environment
• Warehouse Management Systems (WMS) experience
• Working knowledge of financial accounting, including developing and/or managing a P&L; experience with HR practices
• Ability to effectively manage changing and sometimes spiking volumes

Our company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.