The Operations Manager is responsible for the day-to-day operational health of the organization — overseeing internal processes, coordinating cross-functional teams, managing budgets and vendors, and ensuring programs and services are delivered efficiently and on schedule. This role suits a process-minded leader who can translate strategy into reliable execution.

Key responsibilities:

• Oversee daily operations across departments, ensuring workflows are efficient, documented, and consistently followed
  
• Develop, monitor, and refine operational policies, procedures, and performance metrics
  
• Manage operational budgets, track expenditures, and identify cost-saving opportunities
  
• Coordinate procurement, vendor relationships, and service contracts
  
• Lead, mentor, and evaluate operational and administrative staff
  
• Ensure compliance with regulatory, legal, and organizational standards
  
• Prepare operational reports and present performance data to senior leadership
  
• Identify process bottlenecks and implement continuous-improvement initiatives
  
• Support strategic planning and execute organizational initiatives on time and within budget
  
• Coordinate facilities, logistics, and resource allocation
  

Requirements

• Bachelor's or Master's degree in Public Administration
  
• 3+ years of experience in operations, administration, or program management (5+ preferred)
  
• Demonstrated experience managing budgets, staff, and cross-functional processes
  
• Strong organizational, analytical, and problem-solving skills
  
• Excellent written and verbal communication
  
• Proficiency with office and project-management software
  

Preferred:

• 5+ years of experience in operations or program management
  
• Experience in a nonprofit, government, or public-sector environment
  
• Familiarity with grant management or public funding compliance
  
• Process-improvement or project-management certification (Lean, Six Sigma, PMP)
  

Benefits

• Health insurance (medical, dental, vision)
  
• 401(k) with employer match
  
• Paid time off (vacation, sick leave, holidays)
  
• Professional development funding and opportunities
  
• L1 or H1 Visa Sponsorship Available