The Operations Manager reports to the Director of Operations and is responsible for managing all elements of facility operations including budgeting, purchasing, event changeovers, equipment maintenance, telecommunications, security, custodial, audio/visual, and safety. 

This role pays an annual salary of $47,000-$53,000

Benefits for Full-Time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays).

This position will remain open until July 3, 2026.

• Manage overall daily operations of the facilities.  
• Plan, direct, coordinate, and review the work plan for all event changeovers.
• Meet with staff to identify and resolve problems, assign work activities, projects and programs.
• Monitor work flows, review and evaluate work products, methods and procedures.
• Select, train, motivate and evaluate staff.
• Provide or coordinate staff training, work with employees to correct deficiencies, implement discipline and termination procedures.
• Manage labor hours for staff and temporary workers.
• Report labor allocations to Finance Department.
• Participate in the development and administration of the Operations budget; Monitor and approve expenditures.
• Forecast of additional funds needed for staffing, equipment, materials, and supplies.
• Implement adjustments as necessary.
• Manage and upkeep the facilities' custodial function.
• Ensure staff is working safely, efficiently and are aware of proper safety guidelines. 
• Order supplies, materials, and tools as needed.
• Develop and maintain an accurate record keeping system; including equipment maintenance and inventory logs.

• Minimum of 3-5 years’ experience in an operations position in arena, convention center or public assembly facility with knowledge of set up/housekeeping and event coordination including progressive supervisory responsibility.
• Bachelor’s degree from accredited college/university in a related field (Facility Management, Engineering, Sports Management, etc.) preferred.
• High School Diploma (or equivalent) required.
• Familiarity with OSHA requirements.
• Strong interpersonal skills required; including excellent verbal and written communication skills.
• Self-motivated with excellent organizational skills.
• Must be able to work a flexible schedule including, early mornings, evenings, weekends, holidays and extended number of consecutive days.