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Posted 1w ago

Operations Manager III

@ Controlled Contamination Services
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Marlton, New Jersey, United States
$80k-$85k/yrOnsiteFull Time
Responsibilities:supervising operations, developing staff, managing budgets
Requirements Summary:Bachelor's degree with 7+ years (or 10+ years without) experience in facilities/production/cleaning/hospitality; 5+ years managing supervisory staff and hourly labor; 5+ years business operations; P&L/financial reporting; leadership, communication, documentation, and problem-solving skills.
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Job Description

Controlled Contamination Services has been a national provider of facility solutions, technical and decontamination services, since 1993. Our clients are in the Life Sciences, Technology, IT, Defense and Aerospace industries. Utilizing state of the art strategies, processes and human capital, Controlled ensures the highest degree of service and integrity for the sensitive environment we support; impacting those industries that impact the world.

 

POSITION PURPOSE:

The Operations Manager III is a leadership role that oversees teams, day-to-day operations and quality programs of a portfolio of customer accounts, areas, multi-location sites and/or regions.  The role is responsible for managing, defining, coordinating and facilitating projects, and ensuring operational excellence, as well as building and maintaining a strong culture and maintaining the core company values.

MAJOR AREAS OF RESPONSIBILITY:

  • Supervise, plan and coordinate customer/regional operations.
  • Staff development in areas such as training, technical skills, safety, and performance management.
  • Assist in recruiting/hiring/onboarding of new team members.
  • Complete annual performance reviews and provide professional development opportunities.
  • Monitor and maintain budgeted labor hours at assigned sites/accounts/regions
  • Maintain project calendar, develop agendas, record minutes and action items and facilitate meetings.
  • Manage cross-functional team resources appropriately to ensure effective team performance and achieve goals.
  • Plan, organize and lead projects to improve efficiency and productivity and identify/implement best practices.
  • Identify and resolve technical, procedural and equipment issues that hinder cleaning performance.
  • Follow Good Manufacturing Practices where applicable.
  • Represent the company at customer meetings and perform quarterly business reviews with key clients
  • Partner with the Business Development team to generate regional revenue growth   
  • Identify/seek expansion opportunities within existing customer portfolio
  • Ensures accurate time/attendance recording and labor law compliance.
  • All other duties as defined by your supervisor