Posted 2w ago

Operations Manager- Spokane, WA MDO

@ Temco Logistics
Spokane Valley, Washington, United States
$82k-$85k/yrOnsiteFull Time
Responsibilities:Monitor daily delivery operations, Support drivers and customer service teams, Train and onboard new team members
Requirements Summary:Experience in transportation operations, routing/dispatching, and warehouse management.
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Job Description

Temco Logistics, a proud subsidiary of The Home Depot, is seeking a detail-oriented and proactive Operations Manager to support our delivery and customer service teams. This role plays a key part in ensuring smooth daily operations, accurate scheduling, and high service standards. If you are organized, a strong communicator, and thrive in a fastpaced environment, we’d love to hear from you.



Must-Have Skills




  • Transportation operations experience

  • Routing and dispatching experience

  • Warehouse management experience



What You’ll Do




  • Monitor daily delivery operations and resolve service exceptions

  • Support drivers and customer service teams with real-time troubleshooting

  • Train and onboard new team members

  • Build, manage, and adjust office and driver schedules

  • Order and maintain office supplies

  • Prepare delivery manifests and ensure dispatch readiness

  • Collaborate with routing and driver managers to optimize performance

  • Review payroll and resolve discrepancies

  • Process reschedules, cancellations, and customer service exceptions

  • Oversee inbound and outbound logistics at 3PL locations

  • Track recycling and waste levels and recommend operational improvements



Daily & Weekly Responsibilities




  • Track delivery exceptions and ensure timely resolution

  • Monitor compliance with check-ins, paperwork, and routing standards

  • Review next-day delivery plans and adjust schedules as needed

  • Submit nightly operations recap reports

  • Attend weekly planning and operations meetings

  • Conduct inventory checks and order supplies



Success Metrics




  • On-time and complete delivery performance

  • Driver satisfaction and engagement scores

  • Employee retention and safety compliance

  • Labor hours and productivity versus goals

  • Fleet damage and repair cost management